Incoming Money Activity
Accounting receives and applies these on a daily basis from our clients
What are client payments?
This benefits all MuniBilling employees and includes processing of benefits, 401k, reimbursements, commissions and salary increases.
What is Payroll?
Accounting does this when a client calls or emails needing assistance with topics such as account balance, missing invoices, lockbox payouts or lockbox and merchant activity.
What is assist & provide support?
Accounting creates and sends these on the 1st and 10th of each month & 20th of each quarter and include items such as printing and postage, lockbox transactions, subscriptions and recurring revenue.
What is invoicing?
Accounting calculates and provides visible tracking of this for Sales and CSMs who head up the signing of contracts for clients.
What is Commissions?
Accounting provides this by the 7th of each month for the Executive team and includes the prior month's transactions, department KPI data, and HR information.
What are the Financial Statements?
After receiving a request from Client Success, and sometimes Managed Service, Accounting with create these for clients that offset revenue for things such as new service notices to customers, printing job errors, or other service related issues.
What is a credit (memo)?
Accounting processes these daily and pays them out on a weekly basis for primarily Engineering, Marketing, Sales and Continous Improvement.
What are vendor bills?
Using data from prior years and assistance from all department heads, Accounting develops this to use as a roadmap that outlines the company's goals & resource allocations.
What is the AOP (annual operating plan) aka budget?
Utilizing knowledge from SMEs across the company and costs from vendors, Accounting developed this to assist in drafting the amounts used in contracts for new and legacy clients.
What is the Pricing Calculator?
Departments such as Sales, Marketing, Engineering, Continous Improvement & Executives have these to help in making timely purchases such as travel costs & software costs where Accounting orders, reviews & processes transactions.
What are credit cards?
Using transaction data from prior months or years, Accounting provides this to department heads and the Executive team that helps us to see if software, vendors and other products being utilized by MuniBilling is cost efficient & beneficial to the company.
What is cost (expense) analysis?