Tours! Tours! Tours!
This is how many tours minimum each center should be getting
What are 5 tours per center per week
You should do this EVERYDAY!
How often you should pull your center's AR?
This is the % we want our Inquiry to Enroll to be at
Your centers in your district FTE plan performance is located here
What is the rollup tab
This is how often you should be checking family builder right now
What you should be doing every hour?
You should do this within 24 hours
How quickly you should follow up with a tour?
On the 15th day of each month this will be applied if tuition is not paid in full.
When a late fee will be applied
This is where you can find ideas for additional points of contacts when the conversation runs dry with perspective families
What is the enrollment process map
This is where you can find open spots by classroom
What is the availability tab
This should be done after every contact with a family in Family Builder
What is Log your Activities?
You can find these 3 items in a quality tour packet
What is age specific program flyer, tuition information, first day expectation flyer
This is an easy way to lose enrollment
What is allow families to acquire an AR?
What is the Growth Corner
This is where you can find your inquiries over the last 8 weeks
What is the inquiries tab in DOWB
This is the "nick name" for a template that you can create and personalize to use to send families a email from you family builder system
What is your purple cow?
During the must win call with Kathy & Erica you were given time to create an email template to do what?
What is a tool you can use to assume the tour?
This is where you can see a centers AR bank over the course of the quarter
What is the FTE bank tracker?
The 3 activities you should be doing for the best back to school EVER
What is respond to families within 24 hours, complete family builder 1-2-3, follow age up SOP's
This is where you can find tier information
What is the center detail tab?
This is how many follow up touches should be happening for each inquiry in family builder
What is 3-5 touches?
This can be used to help improve your tour performance
What is Tour SOP
If you have 10 AR's over 14 days how many FTE's will be deducted from your scorecard?
What is 10 FTE's?
These are 3 tools every center should use for age ups
What are age up plan, Age up transition flyer for families, & Age up certificate
This is the system that MUST be accurate at all times in order for your DOWB to be accurate
What is CMS?
Name 3 reports you should be using to drive enrollment from family builder
What is all families grouped by age report, families who inquired but not toured, families who need follow up