Class Quality
Birthday Parties
Staff Expectations
Safety
FAQs
100

Programing begins how many minutes into the class start time?

0-3 minutes into class start time

100

Name the three party package options we offer (in order)

**100 extra points if you can list the price for each package**

Grand Celebration ($499)

Premier Celebration ($689)

Platinum Celebration ($949) 

100

What do you do if you are running more than 5 minutes late for your shift?

Text your shift partner right away.

No one should be consistantly late for work though :)

100

What is "overall eye"?

Being aware of all things happening in the gym at all times (body, eyes, and ears are always attentive to the floor when children are present)

100

What are the different types membership enrollment, what do they include, and how much does each one  cost?

Basic Enrollment ($169)-1 class per week, unlimited Practice & Play

Preferred Enrollment ($40 upgrade, $209 total)-2 classes per week, unlimited Practice & Play

Unlimited Enrollment ($80 upgrade, $249 total)-unlimited classes, unlimited Practice & Play

200

What are the three types of evaluations that we do in the gym?

Class quality checklist (daily)

Detailed class evaluations

Individual staff performance evalutions 

200

What is the maximum number of children who can attend a birthday party?

23 kids (including the bithday child and siblings)

200

How far in advance should you request time off?

As soon as possible. 4 weeks in advance minimum. 

(Time-off requests must be formally input into the When I Work app. Even if you tell Talia in person, the request does not exist unless it is in the schedule)

200

What do you do if there is more than one child on the trampoline at the same time?

Intervene, enforce one-at-a-time jumping, involve parents, and supervise closely

200

How long are makeup credits available?

Makeup credits expire after 4 weeks of the initial absense.

300

What are the 4 focuses of Parent Share/Manip skills?

-Imagination

-Holding/Fine motor skills

-Balancing

-Semi-complex skills

300

What is included in a Platinum Celebration?

  • Entire facility: 100% for your family and guests
  • 1.5 hours of nonstop fun! Time can be extended to 2 hours for an additional cost (only available for the last party on Sunday)
  • Action-packed program of age-appropriate games and activities led by 2 Party Specialists
  • Up to 20 children (in addition to the birthday child)
  • Setup, service of all refreshments and cleanup
  • Themed party decorations
  • Pizza (4 large cheese, double-cut slices)
  • A juice box or bottle of water per child
  • Paper goods (plates, napkins, forks and table cloths)
  • My Gym balloon bouquet
  • My Gym gripper socks for each child
  • Two free classes for the birthday child
  • Balloon drop
  • Balloon Arch


300

True or false:

It is okay to have personal conversations on the floor, as long as it's quick

False. Keep all conversations (non-work related) off of the gym floor until all kids/parents have left for the day. If you do need to talk with your co-teacher on the floor, keep it brief and move on with the class quickly. 

300

What kind of mat(s) should be under the monkey bars? 

Monkey bars should always have a fat mat under them. When they are folded against the wall, a mat (any mat) is required at the base. 

300

How long can someone go on a freeze?

Up to 4 weeks

400

List the 5-step discipline protocol

1.Fun matter

2. Slightly more serious

3. Serious

4. Ultimatum

5. Follow Through

400

When do you sing "Happy Birthday" at the party?

After the birthday march, before food. 

Sing happy birthday, blow out candles, pass out pizza, then cut and serve cake.

400

What are the pre-shift responsibilites (in order)?

Clock In

Do a quick visual check around the gym for thorough cleaning from previous shift/day

Run Payments (approved staff only)

Open All Needed Tabs

Check and respond to voicemails, texts, and emails

Clean windows and front door, inside and outside

Wipe down mats, open up black line mats to wipe

Pre-shift review

400

Where can bungie cords be used in the gym setup?

No where. Bungie cords are not allowed to be used in the gym setup. Only velcro straps can be used to attach equiptment pieces. 

400

Can someone bring their baby onto the gym floor when they are attending a Terrific Tots class with their older child? 

Remind the parent that the baby must stay in a carrier for safety (either in a stroller or body carrier). Both of the adult's hands should be available to assist the child participating in the class.

500

List all program ingredients (in order) for Ninja jr


*Hint: There are 9

Coming in/Starting class

Warm-up

Relay

Conditioning skill

Obstacle Courses

Playtime/Explore

Manipulative skill

Game

Ending 

Announcements/Cheer

500

Name 5 party add-ons (there are 10)

**200 extra points if you can name all 10, double points if you know all the prices of all add-ons**

  • Themed decorations: $60
  • My Gym goody bags: $6 per bag
  • Add 1/2 hour to party: $100 (only available for the last party slot on Sunday)
  • Large cheese pizza: $15 One topping pizza: $18 Veggie/Specialty: $25 We don't allow pizza to be delivered to the gym. Please order the pizza through My Gym.
  • Juice box for every child: $20
  • Two unrelated children celebrating together: $50
  • Paper products (plates, napkins and forks): $20
  • Each additional child (up to max. 23 kids): $25
  • Balloon drop: $70
  • Balloon arch: $120
500

What do you do if someone is unfamiliar with a particiular ingredient?

Rehearse it

500
What do you do if a child is bleeding in the gym? 

Evaluate the situation and administer first-aid.

Call management in this order (if someone does not pick up): Talia, Ale, Guillermo, Angela, Ameliah

500

What do you do if the nanny is standing off to the side, not participating with their child in a Parent Participation class?

Gently prompt and guide the nanny to support the child, reminding them that caregiver participation is part of the class

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