Price & Availability
This is the price listed that is approved to provide over the phone.
What is the Net Price?
This is typically 7-10 business days
What is the standard order timeline?
The number of 5 digit letter combinations that make up an access code.
What is six?
This is the link that customers use to access my Savvas Orders.
What is mysavvasorders.savvas.com
You use this to open my Savvas Orders in Salesforce.
What is App Launcher?
This status means a product is in stock and ready to purchase.
This status displays for orders that have dropped to the warehouse but have not yet been packed.
What is In Queue?
What is Expired?
This is where agents will find for our internal view of my Savvas Orders.
What is Salesforce?
This tab allows you to look up the price of an ISBN.
What is Price & Availability?
This status indicates Savvas sells a product, but doesn't currently have it in stock.
What is backorder?
This field shows the status of items that have shipped or been fulfilled.
What is Qty Closed?
This status indicates that all the redemptions for the code have been used, or the code is no longer valid.
What is No Matching Code Found?
This is approximately how long it takes for an invoice to be delivered via my Savvas Orders.
What is 15 minutes to 1 hour?
This tab allows you to locate and send invoices.
What is the Documents tab?
This is the date that an out of stock product is expected to be available again.
What is the backorder date?
This status means that an order is being prepared for shipment by the warehouse.
What is Being Packed?
This status means a code is available and ready for use.
What is Activated?
my Savvas Orders is the primary tool for sending an invoice to a customer; this is the name of the backup tool we use.
What is RADAR?
This tab allows you to check the status of an Access Code.
What is the Access Code tab?
A dealer/reseller may call and request this, which is the price that they should use to resell Savvas titles, perhaps at a bookstore.
What is the list price?
This status means that shipping is being held for an item, but it will likely still ship out; perhaps because the order is being reviewed.
What is On Hold?
This is the time period when access codes are resent to customers, if requested.
What is overnight?
This is the maximum number of attachments allowed when sending invoices to a customer through my Savvas Orders.
What is 5?
You need to add this when searching Price & Availability to view Contract Pricing.
What is the customer's account number?