How may i assist you today?
Prove your Identity
Is it compliant?
Market Yourself
100

A user needs to prove their "this" when they have begun an account opening process but has not started ID capture. 

Identity 

100

This country's identification does not have an expiration date and 5 years is added from the date
worked.

Colombia

100

Customers who do not send in requested documents could face their account opening request getting "this"

Denied

100

System where tickets are worked and distributed.

Jira

200

For security purposes a customer must confirm these 4 personal details.

Name, Address, DOB and email

200

MyBambu does not accept 3 these types of files for ID on Trulioo.

Screenshots, Photocopies and PDF

200

A case is sent to this "department" when there is an account closure request and funds must be sent via check.

VBO

200

What does “CST” from Galileo’s platform stand for?

Customer Service Tool

300

A case is sent to this "queue" when the customer did not receive their refer a friend bonus.

Rewards

300

To approve an account "this" is used for duplicates accounts with customer email on Threat Metrix.

Smart ID 

300

This "system" is designed to spot potential red flag trends using software.

Gemalto

300

What is the maximum number of rows excel is able to handle?

Over a million

400
Action that is implemented when Bambu Customer Care cases are awaiting for customer response 

Follow-up

400

MyBambu does not accept this type of address

Commercial Address

400

Reg E implements the "EFTA" which discusses the rights and liabilities of customers and financial institutions.

Electronic Fund Transfers Act 

500

Support for Top Up, Barcode Cash Loads, Bill Pay, Gift Cards.

TPV Escalations

500

Suspicious or altered identification submitted in Trulioo could be subjected to being this

Risk Closed

500

An action that is implemented when the customer was deceived and provided their banking information to somebody else. 

Account Takeover Fraud

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