REDCap SOP MyChart
Phone Script/Email Template
AoUR NU Random MyChart
100

Outgoing or returned calls from MyChart call list "How did you hear about us?".

What is "Received a call from All of Us Team Member"?

100

Primary points of contact for formatting phone scripts/email templates (2).

Who are Nicole Hunt and Katie McNally?

100

REDCap Project for MyChart NM patients?

What is MyChart Recruitment Project?

200

Incoming calls from MyChart call list "How did you hear about us?".

What is "MyChart"?
200

MyChart Phone Script/Email Template Location.

Where is /Volumes/fsmresfiles/PrevMed/Projects/PMI_AllofUs/Engagement & Communications EnCO/HPO Scripts/MyChartScript_Template_7.7.20.docx?

200

Research study that patients can learn about in NM via MyChart.

What is the All of Us Research Program?
300

A confirmation email is sent to these NM patients from MyChart REDCap (This is not the same as How to Join).

Who are eligible NM patients interested in AoURP?

300

NM patient with provided phone and email, but does not answer phone call.

What is leave a voicemail? (Staff do not send email unless specifically requested by individual.)

300

Location ALL patients who will receive a MyChart message with a "potential subject" status.

What is Study Tracker?

400

REDCap project with NM patients who schedule an appointment with AoU and/or request a call back from AoU staff.

What is REDCap AoU Participant Scheduling and Work Queue Project?
400

Where participants can complete online portion in advance.

Where is AoURP mobile application and/or website?

400

Patients must have this signed in order to be recruited via MyChart?

What is Universal Consent?

500

Primary search field for NM patients in REDCap All of Us My Chart Recruitment Project. 

What is MRN?

500

Participant interested in West site (Delnor), but concerned about transportation - does not own a vehicle and prefers AoURP to coordinate method.

What is Kaizen Health? (Must share COVID-19 policies and procedures when scheduling ride / receive approval via Ojoma/Monica beforehand.)

500

Address of building where patients have an upcoming appointment for MyChart Recruitment.

Where is 259 East Erie Street 13th Floor/Lavin Ortho?

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