Medicare
BConnected
MyQuest/MCH
Medicare.gov
Randoms
100
You must have medicare a&b,you must also not have ESRD when enroll and you can only belong to one plan at a time is regarding what
What is Medicare Advantage Eligibility Requirements
100
"This" section is comprised of four horizontal sub-tabs: Contact Information, Needs Assessment, Member Summary and History
What is Contact Session or Information Section
100
"This" section is where you will see Sentry
What is knowledge Base Empolyers
100
"This" section show you the history of Medicare
What is Fact&Features Blog
100
True or False :The code for System Down is 2
What is False
200
These people who administeres Medicare
What is CMCS
200
POA, Spouse, and Caregiver information MUST be documented in "this" section
What is Primary Contact Information section
200
"This" section is where it can show you how to select a payment option during enrollment
What is Agent Tools>Process and Procedures
200
Medigap insurance companies are generally allowed to use medical underwriting to decide whether to accept your application and how much to charge you for the Medigap policy
What is During Open Enrollment
200
"This" is the minimum reimbursement amount for retirees being rebursed by check
What is $25.00
300
Partial hospitalization,Getting a second opinion before surgery,Limited outpatient prescription drugs are a few things covered under
What is Part B
300
For Deceased Retirees, the agents must capture "this" while on the phone with caller
What is Date of Death
300
Retirees WILL NOT be able to enroll online on "this" site. However, they can learn how to enroll, view their RRA balance, Compare Plans, learn about more medicare, and much more.
What is myCustomHealth Consumer Web Portal
300
Each year, you have a chance to make changes to your Medicare Advantage or Medicare prescription drug coverage for the following year. There are 2 separate enrollment periods each year. When can you do this
What is During certain times each year (yearly enrollment periods for Part C & Part D)
300
Daily Double:"These are the ways to Submit A Claim Form
What is by mail to mCH, fax to mCH, or online at www.myCustomHealth.com
400
Daily Double:These steps is where you will close out if you clicked on the wrong open opportunity
What is Record Lookup>Inbound Call>Select Resolution>Closed Opportunity>Finish then select the correct one
400
Disenrollments, Escalations Address Updates, Deceased Retiree Updates, and Fulfillment Kits are a few tasks handled by "this" group.
What is Back Office Support
400
Each year, plans establish the amounts they charge for premiums, deductibles, and services. The plan (rather than Medicare) decides how much you pay for the covered services you get. What you pay the plan may change only once a year, on January 1.
What is Cost for Medicare Advantage Plan
500
During "this" period, People who joined a Medicare Advantage Plan for the first time can disenroll during the first 12 months in that plan
What is Special Enrollment Period Trial Rights
500
In bConnected, RRA information is displayed in two areas. One is under View RRA Info button. The other is under "this"
What is POA Notes
500
UHC M&R call center handles "these" types of calls
What are SafetyNet Calls
500
If you miss the deadline for requesting a fast appeal from the BFCC-QIO, you can request a fast reconsideration from your plan, but services will only be covered if there's a decision issued in your favor.
What is Claims & Appeal
500
Reimbursement will generally take "this" amount days to process from the time the claim is received by myCustomHealth either from you for eligible expenses, or from your carrier for your plan premium
What is 7 to 10 days
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