GENERAL
9: Product, Platform, Marketing, Data, Risk, CS, Strategy, Technology, Design
This is our most popular FAQ
I forgot my Interac e-Transfer Security Answer, where do I find it?
This is our FY25 NPS Target
20
This person owns a chicken coop
Sean
Name one of the provinces for which a provincial photo ID card is now accepted during parent onboarding
Name two of our Team Charter Values
1. We are in the business of change
2. Data is our playbook
3. Win, together
4. Autonomy and Accountability
5. Curiosity and Candor
6. Courage and Passion
This is very commonly initiated via our website
Account Creation
This is our target MAH for FY2025
77K Active Households
This person was one of our town hall pitch competition finalists
Garrett
This is the most common reason that users reach out to CS
Parent sign up inquiries
What is the name of the tool that is used to alert the on call team of an emergency support issue during off hours?
Pager Duty
On our homepage, it says we are loved by this many Canadians.
100,000
This is our target "Money in" ( loads ) for FY2025
$50MM
This persons birthday is the closest to today
Akshay - March 10
What province are most of our users located in?
Ontario
The year RBCx was launched
TORONTO, June 15, 2021 - Royal Bank of Canada (RBC) is announcing the launch of RBCx, a full-service platform to accelerate the entrepreneurial journey at every stage of growth – providing access to capital solutions, innovative products and services, and operational expertise to help technology companies scale. RBCx supports entrepreneurs – from startup to scale up – who are disrupting business models, industries and sectors.
In the 2024 Allowance report found on our website, this % of Canadian parents said that they pay their kids an allowance
47% of Canadian parents give their kids an allowance, according to the 2024 Allowance Report
This is how many RBC product opens occurred from households post-Mydoh onboarding (FY25 Q1)
4,700+
This persons birthday is on New Years Eve
Cherisse
This % of Mydoh Primary Parents set their app language to French
5.92%
The name of the VPN we were using before Ivanti
Pulse Secure
The month and year that the Mydoh website was launched
September 2021
These are our 5 Big Rock Initiatives
1. Account B
2. AFT & Must-Do
Payments Work
3. Anchor &
Entrench in RBC
4. Run
Optimizations
5. Grow
Strategic Bets to
Accelerate Scale
Who on Mydoh has visited the 26th largest island in the world, and what island was it?
Barry, Tasmania
How many phone calls did CS handle in the month of February?
835