Sales 4 Da Win
What is our R&M approval threshold without investor approval?
$500
Name all 3 Mynd Guarantees.
Rental Income Guarantee
Pet Damage Protection Guarantee
Eviction Protection Plan Guarantee
What does SLA mean?
Service Level Agreement
True or False: Mynd's late fee policy is the same across all states and all leases.
False
PMA stands for WHAT?
Property Management Agreement
Name the minimum three things we need to learn from an investor in order to convert a lead into an opportunity.
1. Location
2. Price
3. Timing
Under the former Damage Protection Guarantee, how much above the security deposit can be requested for non-wear and tear damage caused by the resident?
$5000
What is the SLA for Property Managers responding to Escalation tasks in Otto?
4 hours
In Billions, how much real estate asset value does Mynd current have under management?
$3.5 Billion In Real Estate Assets
Retail and MIM Combined
Investor is to maintain and pay for a public liability home insurance policy in an amount of no less than $_________
$300,000
Name the specific agenda that all sales conversations should begin with when delivering the opening statement.
Verbal Agenda
If an investor does not pay their outstanding balance within 30 days, what amount of interest will Mynd charge on the owner's future rent distributions until the balance is repaid?
10% *Kris Jenner voice*
How many business hours does the Property Management team have to respond to Investor cases?
4 Business Hours
Name the city and state where our Mynd Corporate Office is located. Bonus point for the full address including zip code
Oakland, California
1611 Telegraph Ave, Floor 12 Oakland, CA 94612
Security deposits received from Residents or on-boarding Investors shall be placed in Mynd's ______ Account
Trust
What is the minimum MRU we can accept when drafting up a custom pricing plan?
$150
An Investor recently responded in a case stating that they would like to sell their property, what case template would you respond with in order to get Mason Bridges in contact with them?
Sell with Mynd Email Template
How many times a day does the Regional Manager check for new on-boarding opportunities that need to be assigned to a Property Manager?
3 times a day
10am \ 2pm \ 5pm
On May 2nd Sarah Franklin announced that Retail PMs had passed an important milestone in Mynd's history. Name that milestone and include an exact number?
Retail Team is now managing 10,023 units!
Additional inspections may be conducted upon Investor request and Investor agrees to pay $____ per inspection.
$95
Name any 3 styles of "Closing a deal".
1. Trial close
2. Soft Close
3. Assumptive Close
Name the exact number of markets that Mynd currently supports for MIM and Retail Investors.
25 Total Markets
How many Business Days does the property manager have to complete the on-boarding call after management start date has been set by the OA team?
4 Business Days
Name the number of units that Mynd currently has as a goal to have under management.
100,000 units!
Any "open AP" balance not repaid within 30 days will be deducted plus ____% interest from Investor's future rent distributions.
10%