Behind the Badge
This Hospital President once recovered open heart patients but now leads organizational teams including nurses
Who are Kyle and Tara Beth?
When leaders unintentionally discourage staff from speaking up about safety concerns, they may be weakening this critical element of a safety culture.
What is psychological safety?
Once a symbol of prestige and pager power, this communication device made you feel important—until it buzzed during your one bathroom break.
What is a beeper (or pager)?
This rural hospital may be small in size, but it earned a CMS 5-Star rating and 15 Leapfrog “A”s — proving big impact can come in smaller packages.
What is Baptist Nassau?
Our mission reminds us that this group—more than diagnoses or data—is the center of everything we do.
Who are our patients?
He/She is calm under pressure and has a strong education in healthcare administration
Who is Klye?
When a colleague excels clinically but struggles to lead others effectively, it often reveals a need to build this type of intelligence.
What is emotional intelligence (or EQ)?
Before electronic records, this ancient scroll-like artifact contained all patient secrets—and was frequently illegible
What is a paper chart?
This high-volume Baptist campus off I-95 boasts a Level II Neonatal Intensive Care Unit and a full-service cardiovascular program.
What is Baptist South?
These three words, found in the Baptist Health mission statement are the fundamental elements we provide to every patient as an expression of God's love.
What are hope, healing, and well being?
This hospital President is being trained through doctoral preparation at UAB
Who is Tara Beth?
This leadership skill is just as important in the OR as it is in meetings—it's the ability to hear feedback without defensiveness.
What is active listening?
Before the invention of email or secure chat, physicians received non-urgent messages from nurses via this life-altering communication method.
What is a sticky note?
In 2024, this campus opened a new Free-Standing Emergency Department to increase access to care in western Nassau County.
What is Baptist Nassau?
By adhering to these standardized, evidence-based treatment protocols, physicians support the hospital’s mission to deliver safe, high-quality, and efficient care while reducing variation.
What are clinical pathways?
This Ohio native was once a shooting sports instructor at Defiance Ohio Camp where Neil Armstrong attended
Who is Kyle?
A leader who praises “zero harm” but penalizes honest mistakes contributes to this dangerous cultural trait.
What is a punitive or blame culture?
This outdated medical hierarchy title has thankfully been replaced by terms like “resident” or “intern.”
What is house officer or houseman?
In recent years, this hospital significantly expanded its surgical services, including launching a surgicalist program and hiring key specialists in pulmonary, orthopedics, and general surgery.
What is Baptist Medical Center Nassau?
Physicians who support cost-effective care, appropriate use of resources, and reduced unnecessary testing exemplify this mission-aligned value.
What is stewardship and financial responsibility?
He/She was on the path to be a physician in undergraduate and then changed directions after shadowing
Who are Kyle and Tara Beth?
The most effective leaders flex their approach based on team needs and context, rather than sticking rigidly to one method. This is known as what?
What is situational leadership?
This now-unthinkable hospital amenity was once standard for patients and staff alike — until the Surgeon General said otherwise.
What is the smoking room or ashtray at the bedside?
Known for its dynamic emergency and inpatient services, Baptist South is also a teaching hospital with close affiliations with this academic partner.
What is the University of Florida College of Medicine – Jacksonville?
By mentoring medical students and residents, physicians advance this mission-aligned goal of preparing the next generation of caregivers.
What is education and workforce development?