A to Z
To Proceed or Not to Proceed
Nasty
Safety 1st
Show Me the $
100
Whitish, half moon shape at the base of the nail. It is the visible part of the matrix that extends from underneath the living skin.
What is the Lunula?
100
Client shows signs of Paronychia. Proceed or Do Not Proceed?
Do Not Proceed. The Paronychia is an inflammation of the tissue surrounding the nail. Puss and swelling are usually present.
100
Technical term for white spots or whitish discoloration of the nail.
What is Leukonychia?
100
The very first step in handling a blood exposure incident during a manicure/pedicure.
What is applying a glove to contain exposure?
100
Regular client comes in for her biweekly pedicure. You notice it takes her longer and longer each visit to choose her nail color. She is getting bored with the selection. What do you suggest?
Nail art or custom mix a color to suit her. Additives and embellishments can add a nice touch to any pedicure as well.
200
Slightly thicker layer of skin that lies between the finger tip and the free edge of the natural nail plate.
What is the Hyponichium?
200
Client shows symptoms of onychophogy. Proceed or Do Not Proceed?
Proceed. Onychophogy is bitten nails. Unless there is open lesions or signs of infection you can proceed with service. Suggest frequent manicures and care of hardened cuticle to help overcome the nervous habit.
200
Uneven growth of the nails, usually a result of illness or injury, can cause this.
What are Ridges?
200
This must be done with implements contaminated in a blood exposure incident.
What is Disinfection? Disinfect all implements and discard any disposable implements.
200
Client comes in with very dry heels. He/She states it has been an ongoing problem and she has addressed it with her physician. They have ruled out any medical conditions. What do you suggest?
Regular pedicure treatments including paraffin wax dip and take home retail products for deep moisturizing.
300
Split or brittle nails with lengthwise ridges caused by injury to the matrix.
What is the Onychorrhexis?
300
Client has and ingrown toenail but there is no sign of puss or discharge. Proceed or Do Not Proceed?
Do Not Proceed. Ingrown nails are a medical condition and should always be treated by a physician.
300
Darkening of the fingernail or toenail is called this.
What is Melanonychia?
300
This is an essential step done with paraffin wax prior to client service immediately before immersion of hands or feet.
What is testing the temperature to avoid burning or scolding?
300
Your client spends the first several minutes of her relaxing pedicure service reiterating her to-do list for the day and she seems a bit overwhelmed by all of the things she has to do including buying a gift prior to a baby shower she is going to later. What do you suggest for her?
You could suggest she purchases a gift certificate for a relaxing mani/pedi for the mom to be. This is a thoughtful gift and saves her from having to make another stop later. One thing off her check list so she can enjoy the rest of her service.
400
Dramatic increase in the nail curvature.
What is Pincer nails or Trumpet nails?
400
Client has eggshell nails. Proceed or Do Not Proceed?
Proceed. You can suggest a protein strengthener or gel or acrylic enhancements to protect the natural nail.
400
Nail disorder formerly called molds characterized by discoloration between the nail plate with artificial nails are caused by this.
What is Bacteria?
400
When nipping skin tags and hangnails, this is the tissue to avoid as it may lead to infection and discomfort.
What is living skin or tissue such as the eponychium?
400
Client is booked for a basic manicure. During the consultation she tells you she has problems growing out her nails. How can you help?
Suggest nail enhancements, hardeners, or gel manicures.
500
Type of massage using a succession of strokes made by gliding the hands over and area with varying degrees of pressure.
What is Effleurage?
500
Client has asked you what you suggest to treat her husband's athlete's foot. Proceed or Do Not Proceed?
Do Not Proceed. You are not a physician and it is a liability to suggest or prescribe any form of treatment even if it can be purchased over the counter. The client may have an underlying issue that you don't know about or an allergic reaction to said product.
500
Parasites of the nail are also known as this.
What is Fungi?
500
This is the most common infection control practice and possibly the most important step before and after any and all client services.
What is washing your hands?
500
Client has scheduled a Gel Manicure in preparation for the beach vacation she is about to go on. You have extra time in your schedule after her appointment. What do you suggest?
A Pedicure to get her toes beach ready too! Upselling is just as much about the client as it is about your paycheck.
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