History of Nail Care
What color were Cleopatra’s nails painted?
Deep Red (red)
Why is ambiance important in a salon setting?
What is the secret to personalized approach?
Showing that you are truly interested in your clients well being
What is synergy?
The action of two or more people working cooperatively?
Name one ingredient used to create lacquers in ancient Egypt?
Egg whites, gelatin, beeswax, gum Arabic
What is ambiance?
The atmosphere of one’s surroundings
Is asking about clients family and hobbies a Do or a Don’t?
Do
How do you achieve staff synergy?
Cooperation , consistency, and shared accountability
What century did women and men begin polishing their nails with oils?
19th century
List 3 of the main components of ambiance?
Spa exterior, decor, music and sounds, lighting, touchables, comforts
Is securing clients valuables considered a Do or a Don’t?
Do
hehehehe gotcha
True or False? Synergy creates a harmonious and predictable environment.
True
When was the first brush on, soak off gel polish product that dried instantly under a UV lamp?
2010
What is an example of touch ambiance?
Soft chair, warm blanket, hot towels, massage
Name two things that show you’re interested in your clients well being
Being present, tuning in, asking about interests, help clients leave in a timely matter
Sharing information is encourages in what element of staff synergy in action?
Open and clear communication
When was Revlon founded?
1935
Why does a salon exterior need good ambiance?
Parking areas, signage, facade, welcoming appearance
Why are little things important?
Because they are big things
When staff members take initiative to stay on top of things and pay attention to detail what do they practice?
With-it-ness