Customer Quotes: quotes we hear sometimes on a daily basis.
Objections: tell me how you address/overcome it.
Kalo tier level
100

Calling in to check my balance?

Enroll in OLB

100

I like paper statements 

estatements benefits

100

Estatements 

1 Kalo 

200

What is this paper statement monthly fee on my account? 

Enroll in Estatements. 

200

I already have to much credit cards 

credit card benefits. 

200

add Direct deposit 

1 kalo 

300

I need to make a cashiers check to purchase a motorcycle is there a way I can get that waived? 

HINT: I have a direct deposit of 2500 every week, and I have an average balance of 35k, I also have a mortgage with ASB. 

Upgrade to plus/deluxe. 

300

Isnt there a monthly service fee of $4.50

statement savings benefit. 

300

Upgrade to Plus/Deluxe

2 kalo 

400

Im thinking about consolidating my credit union account to here at ASB. I will be moving in around 12k. I have no plans with it.

Open a sv


Bonus: open a CD +100 points. 

400

All of my money is here at ASB

CD benefits. 

400

Add/increase savings. 

2 kalo 

500

I have a ton of money in my savings not earning interest. 

Investment Services.

500

I already have an Financial Advisor. 

investment services benefits. 

500

Add a HELOC 

3 Kalo 


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