NAMI Know-How
The name for NAMI - the largest national grassroots organization on mental health.
What is acronym for the National Alliance on Mental Illness?
A set of guidelines that follows similar expectations as that of the public school, advising employees of what they should wear to work.
What is NAMI Sarasota and Manatee Counties' dress code?
When a virtual meeting is being held, this activity should be done to convey presence, attention, and respect.
What is keeping your camera on during a virtual meeting?
This is a key peer value that ensures the participant and peer are on the same level and strives to avoid power dynamics.
What is mutuality?
A hierarchal structure of reporting information to enhance communication and avoid confusion.
What is the Chain of Command?
NAMI Sarasota and Manatee Counties, Inc. improves the lives of individuals, families and caregivers on their journey to mental wellness.
What is NAMI Sarasota and Manatee Counties' mission statement?
A standard practice and expectation of staff to avoid being late by demonstrating timeliness and respect for other's time.
What is arriving to work on time and/or early to appointments/meetings in the community?
When attending a virtual meeting, in order to protect the privacy of others in the meeting and ensure transparency - these 3 steps should be taken.
What is the practice of muting yourself when not speaking, wearing headphones/earbuds in common spaces, and announcing if others are in the room?
The period of time that must pass before a peer can develop a personal relationship with a former program participant.
What is the length of 2 years from the time a participant last was involved in a program?
When an email is sent to several recipients with general information, the option to respond directly is preferred, whereas this option should be avoided.
What is reply all?
A support group for people 18+, who experience mental health challenges.
What is Connection Recovery Support group?
This is being an informed, professional who can knowledgably speak to NAMI programs and respectfully advocate for the voice of lived experience in various settings.
What is being a representative of NAMI?
This activity should be avoided at all costs when attending a virtual meeting to ensure proper attention, respect, and safe participation.
What is driving while on a virtual meeting?
Language that avoids labels, clinical jargon, and acronyms, but instead sees people for who they are first, not by their illness, circumstance, or challenge.
What is person-centered language?
This is the best practice before ending a meeting to ensure a clear understanding of what was shared during the meeting and establish next steps.
What is a recap?
These are original NAMI programs that can be found in NAMI affiliates across the U.S. including Peer-to-Peer, Family-to-Family, NAMI Basics, Family Support group, Connection Recovery Support group...
What are NAMI Signature programs?
This practice protects the personal information of individuals we serve by not sharing participant information, demographics, whether or not they are participating in our programs, anything that was disclosed to us, and any other details as outlined by HIPAA (Health Insurance Potability and Accountability Act).
What is confidentiality?
This can be used to assist in research, create formats, and templates, but should be avoided as a "copy and paste" to ensure personalization is still at the forefront to maintain authenticity and connection in order to cultivate relationship.
What is using AI?
An approach that assumes everyone has experienced trauma so that transparency, autonomy, and a sense of safety are held with the utmost care and peer support is one of the principles.
What is trauma-informed?
This practice ensures that after a meeting, all attendees have a clear reference for what was discussed and next steps to follow up on if needed.
What is emailing notes after a meeting?
This is a list where various local community resources and services can be found on the NAMI Sarasota and Manatee Counties website and shared with program participants with various needs.
What is the NAMI Sarasota and Manatee Counties' Local Resources page?
As professionals, when identifying a barrier, challenge, or a need, this practice is to first reflect on possible solutions and opportunities to be take initiative and present to your supervisor. It is also one of the key concepts in WRAP.
What is personal-responsibility?
Peer support is relationship based, and best cultivated through in-person engagement. Additional methods of communication may be used in-between meetings, but not used as the primary source include...
What are texting, emails, and virtual meetings.
A tool for maintaining wellness that is based in self-determination, rooted in the belief of equality, is a mutual learning model, is simple, safe, and non-invasive, always changing, infinitely doable, and a way of life!
What is WRAP?
A primary skill to ensure before proceeding with communication via email, call, text, professional, peer support, or otherwise. The act of controlling one's behaviors, thoughts, emotions, choices, and impulses. A primary skill of peer supporters that help keep negative emotions in check and think before reacting.
What is self-regulation?