STORE STAFF
ESC
BEDDING
POLICIES AND PROCEDURES
ROOMS TO GO
100

Who always shows up exactly on time - not a minute early or late?

MIGENA


100

What items can you NOT add ESC to? 

Fireplaces & All Lacquer Furniture.

100

WHEN SHOULD WE NOT OFFER THE SLEEP TRIAL TO A CUSTOMER.

RESELECTIONS

100

What number do we go off of for reselections? Sub-Total or Sales Total?  

SUBTOTAL!!!

100

When was Rooms To Go founded

September 7, 1990 


200

Who has the most contagious laugh?

SEBASTIAN

200

Who Makes The Final Determination If a Claim Can Be Approved Or Denied?

STORE MANAGER'S

200

What is the name of the Stearns & Fosters Coil Technology? 

IntelliCoil®

200

WHAT IS THE TIMEFRAME TO RESELECT A FOUNDATION AND WHAT ARE THE FEE'S?


7 DAYS & $69.99 PICK UP + $39.99 DELIVERY FEE

200

Which American made furniture brand does Rooms To Go sell?

H.M. Richards

300

Who takes the longest to tell a story?

Migena

300

What is the limit of claims a customer can do?

There is no limit to how many claims a customer can do.


300

What mattress offers a Queen Split? 

Therapedic - Zenith 

300

What is the latest you can schedule a mattress for express next day?

7PM!

300

How many Football field's can you fit in the Rooms To Go Warehouse? 

30!!!

400

Who's most likely to ask to leave early? 

Mike Reminick

400

CAN YOU CANCEL ESC AFTER 2 YEARS OF BEING DELIVERED?

Yes, customer will get a pro-rated amount for the time not used. 

400

How many ergonomic zones and how many heat delete bands does the Casper Snow 2.0 have? 

3 Zone Support & 3 Heat Delete™ Bands 

400

What are all RTG approved colors? 

  • Red, Yellow, Blue, Green, Black, White, Navy and, Blue
400

What days are we closed for business? 

  • Easter Sunday
  • Thanksgiving Day
  • Christmas Day
500
Who's most likely to show up to work on their day off at 8PM? 

Mike Reminick 

500
Does ESC/RTG cover peeling?

YES

500

Give me the 6 things that make up the perfect sleep system/sale?

Mattress, Base, Protectors, Pillows, Sheets and ESC!!! 

500

how many gift cards can a customer use on their order?

no limit!!

500

How many Rooms To Go stores in the state of Florida?

96

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