A
Which of the following answers indicates a primary difference between working as an independent contractor and working as an employee?
A) An employee can establish their own hours, while an independent contractor must adhere to a specific work schedule.
B) An employee can earn more per hour than an independent contractor.
C) An independent contractor can expect client referrals from a facility, while an employee will have to find clients on the gym floor.
D) An independent contractor is responsible for paying their own taxes, while an employee has taxes withheld by the employer.
D
Robert is a recently retired military veteran. He has earned his NASM-CPT credential because he wants to help young people prepare for the physical demands of serving in the military. Which employment options provide him with the greatest access to potential clients in all geographic locations?
A) Conducting online coaching and personal training
B) Working as an in-home independent personal trainer
C) Hosting boot camps in a local park
D) Working in a nonprofit facility
A
What statement best describes a premium health club?
A) A health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives
B) A private health club offered only at luxury resorts and golf courses
C) A health club that offers a low-price membership, often including very few amenities other than access to exercise equipment
D) A health club that features multiple group-fitness studio options and provides a selection of high-end amenities
D
What is the most appropriate way to conclude a sales presentation with a potential client?
A) Agreeing to call the potential client in 2 days to follow up
B) Asking for the sale and scheduling the first session
C) Swapping social media handles so the trainer and client can follow each other
D) Asking the member for a personal phone number to use to follow up via texting
B
Jessica is looking to grow in her career as a personal trainer. Which employment option would offer her the best chance to provide mentorship to fitness professionals, use managerial skills, and respond directly to member needs when necessary?
A) General manager
B) Master instructor
C) Strength and conditioning coach
D) Fitness manager
D
What is forecasting?
A) A system for learning about the needs of a potential client to be able to identify and present a number of solutions for those needs
B) A business management technique that helps predict how much work is needed to meet a revenue goal
C) A rapport-building technique where fitness professionals walk around the gym floor talking to members without overtly presenting a sale
D) A relationship in which two people understand each other’s ideas, have respect for one another, and communicate well
B
What term describes the process of building a relationship based on communication and trust?
A) Developing a unique selling proposition (USP)
B) Forecasting
C) Building rapport
D) Working the floor
C
Maria is interviewing for her first job as a fitness professional at a boutique fitness studio. Which previous experience would she want to make sure to discuss during the interview to demonstrate qualities of a Certified Personal Trainer?
A) Maria was repeatedly recognized as a top salesperson at the clothing store where she has been working.
B) Maria placed second in her first bikini competition.
C) Maria was a co-captain on a state champion volleyball team in high school.
D) Maria worked as a camp counselor at a youth sports camp while in college.
A
What is the best choice of attire to an interview at a health club?
A) Brand-new workout clothes
B) Business casual
C) Professional business attire
D) Jeans and a polo shirt
C
What most correctly identifies the purpose of a resume?
A) A resume allows a job candidate to identify athletic accomplishments.
B) A resume allows a job candidate to express a personal statement about their passion.
C) A resume allows a job candidate to present their job skills to a potential employer.
D) A resume allows a job candidate to highlight their expertise in a particular field.
C
What statement best describes a nonprofit health club?
A) A health club that features multiple group-fitness studio options and provides a selection of high-end amenities like towels and complimentary personal hygiene products, cafes, pools, sports courts, and childcare services
B) A health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives
C) A health club that offers complimentary memberships and free childcare services for low-income families
D) A health club that offers a low-price membership, often including very few amenities other than access to exercise equipment
B
Why is it important for fitness professionals to pay attention to their personal grooming when working in a fitness facility?
A) Paying attention to personal grooming will make it easier to make new friends while working.
B) Personal grooming can help personal trainers appear more in shape, which is important for attracting clients.
C) Personal grooming is critical for creating engaging social media posts.
D) Personal trainers are professionals. Having a professional appearance can help ensure that clients treat personal trainers as the professionals they are.
D
What is the most effective way to learn more about a large health club company before an interview with a hiring manager?
A) Following the most popular instructors from the club on social media
B) Reviewing the company website and social media channels to learn about all the programs and services offered
C) Visiting the club to ask members what they think about their experience at the club
D) Reading the reviews of the company and its programs on ratings websites
B
What statement best describes a mid-market health club?
A) A health club that provides all the features of low-cost clubs and additional amenities like higher-end locker rooms, snack and supplement sales, and group fitness workouts included in the price of membership
B) A health club that uses revenue from fitness programs and memberships to cover operational costs, improve facilities, and fund a wide range of community-based initiatives
C) A health club that offers a low-price membership, often including very few amenities other than access to exercise equipment
D) A health club that features multiple group-fitness studio options and provides a selection of high-end amenities like towels and complimentary personal hygiene products, cafes, pools, sports courts, and childcare services
A
What marketing strategy would be most effective at helping a fitness professional tell a story and create an instantly recognizable level of service?
A) Offering free t-shirts
B) Advertising sales and discounts
C) Creating a brand identity
D) Providing complimentary water bottles
C
What is something that allows a fitness professional to stand out from others in featuring their services?
A) SWOT analysis
B) PERT estimate
C) Unique selling proposition (USP)
D) Statement of work (SOW)
C
During an interview with the hiring manager at a large health club, Sarah, an NASM Certified Personal Trainer, is asked how she can contribute as a personal trainer even though she has no formal experience working in the field. What would be the most appropriate response?
A) Sarah discusses her experience as a high school athlete. Because she was a good athlete, she thinks she will be a good personal trainer.
B) Sarah mentions her experience training for figure competitions. She thinks that experience means that she can help clients train for their competitions.
C) Sarah discusses her previous work experience in a busy day care, where she had to multitask multiple times a day to perform her job duties. She thinks the multitasking helped prepare her for the demands of a busy fitness floor.
D) Sarah mentions her experience as a cashier at a snack bar. She thinks this demonstrates her ability to run a cash register and complete daily cash reports.
C
Which statement best describes the second stage of the sales process?
A) Communicating the negative side effects of a sedentary lifestyle
B) Discussing the customer's budget
C) Discussing discounts on various personal training packages
D) Communicating solutions for the customer's needs
D
Roderick, an NASM-CPT, has submitted his application to be a personal trainer through the website of a large health club company. What will provide the best opportunity to get noticed by the hiring manager?
A) Wearing a suit and tie to the health club to drop off a resume with the hiring manager and complete an application in person
B) Showing up at the club in workout clothes, explaining that he is an applicant, and asking for a free workout
C) Posting workout videos to a social media account and tagging the health club and hiring managers
D) Calling the health club, asking to speak to the hiring manager, and explaining he is perfect for the job
A
Identify the correct number of continuing education units (CEUs) that an NASM Certified Personal Trainer needs to complete in a 2-year cycle to renew the certification.
A) 2
B) 3
C) 4.5
D) 1.5
A
How can fitness professionals earn CEUs?
A) Reading exercise-science textbooks
B) Accumulating hours training clients either independently or in a health club
C) Reading scholarly research journals
D) Attending fitness industry conferences
D
Prior to ever working with a client, what is the most important priority when starting an independent personal training business?
A) Purchasing liability insurance and appropriate business licenses
B) Purchasing fitness equipment
C) Having consistent names on all social media accounts
D) Designing a website to advertise personal training services
A
Mac, an NASM-CPT, has been working as a personal trainer at a health club for almost 3 years. He has consistently received positive job evaluations, making him eligible for a promotion. What opportunity would be the most appropriate to pursue, given his experience?
A) General manager
B) Area fitness manager
C) Group fitness manager
D) Fitness manager
D
Dan, an NASM Certified Personal Trainer, completed what he felt was a very successful interview with the hiring manager at a top fitness studio. What is the best course of action if Dan is interested in moving on to the next phase of the interview process?
A) Sending a text to the manager saying, “Thanks for your time.”
B) Writing a handwritten note to thank the hiring manager for the opportunity to interview for the job
C) Calling the manager to ask when the first day of work will be scheduled
D) Posting a video on social media showing him working out at the health club
B
In a SWOT analysis, which of the following would be an example of a strength?
A) Competition from the other health clubs and training studios in the immediate area
B) Taking a workshop to learn more about sales and marketing for fitness professionals
C) Needing to learn more about marketing and sales
D) Having the NASM-CPT credential
D