1
What is something that allows a fitness professional to stand out from others in featuring their services?
When working in a health club, what piece of equipment would it be essential to know the location of?
The AED
What term describes the process of building a relationship based on communication and trust?
Building rapport
What is an important step after conducting an interview with a potential employer?
Sending a handwritten thank you letter or email
What is a prospect?
An individual who has been identified as a potential client
What is the purpose of a resume?
Allows a job candidate to present their job skills to a potential employer
What is a professional development technique that helps individuals identify their personal strengths and weaknesses, opportunities for growth, and potential threats to success?
How many CEUs does a NASM Certified Personal Trainer need to complete in a 2-year cycle to renew their certification?
2
How many pages are most appropriate for a resume?
1-2 pages
What is the second stage of the sales process?
Communicating solutions for the customer's needs
What is forecasting?
A business management technique that helps predict how much work is needed to meet a revenue goal
What is the best choice of attire for an interview to be a certified personal trainer?
How often does a NASM certified personal trainer need to renew their certification?
Every 2 years
What is the first stage of the sales process?
Identifying a customer's needs
What year range were millennials born in?
1981-1996
What is the most appropriate way to conclude a sales presentation with a potential client?
Asking for the sale and scheduling the first session
What is the final stage of the sales process?
Making the sale by asking for a financial commitment to solving the customer's needs
Give 2 examples of a niche population
Youth athletes
Active again adults
Pre and post natal women
Special needs
What year range were babies born in to be considered baby boomers?
1946-1964
1925-1945
What year range were babies born in to be considered generation X?
1965-1980
What is the most effective way to learn more about a large health club company before an interview with a hiring manager?
Reviewing the company website and social media channels to learn about all the programs and services offered
Give 2 examples of how certified personal trainers can obtain CEU credits
Trade shows, workshops, online CEU and specializations, college course and industry contributions
What are the 4 P's of marketing?
Product
Price
Promoted
Place
Prior to ever working with a client, what is the most important priority when starting an independent personal training business?
Purchasing liability insurance and an appropriate business licenses