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What is 'High Quality and Safe Food'?
A program to eliminate rodents and flying insects
What is A Pest Control Program?
A step in the food production process that ensures food is safe for human consumption
What is Critical Control Point?
This bacteria is most commonly found in RTE (Ready To Eat) facilities
What is Listeria
The procedure used to keep food safe during IRROPs
What is "Delay Procedure?"
The highest number of complaints currently received fall into this category
What is "Foreign Objects"?
The steps to be followed to achieve a consistent outcome
What is a Procedure?
The temperature range known as the danger zone?
What is 40F to 140F?
This is also known as Fecal Bacteria
What is E. coli
Teams responsible for monitoring food temperature during a delay?
What are "Caterer, SOC and Catering Operations"?
As soon as you become aware of an issue with the quality or safety of food, report it to this team
What is "Food Safety"?
United Airlines has implemented a Food Safety Management System to keep them safe
What is "Passengers"?
The 3 basic steps to keep equipment and food preparation surfaces sanitary
What is "Wash, Rinse Sanitize"?
The source of this bacteria is from feces of birds
What is Salmonella
This may be used to maintain food temperature during a delay.
What is "Dry Ice"?
Flight attendants must complete this to report an issue with the quality or safety of menu items
What is 'IOR'?
Water that is suitable for drinking is known as
What is "Potable Water"?
Critical to manage throughout the process to prevent sensitive population from allergic reactions
What is Allergens?
This is black and thrives in a warm, humid environment
What is Mold
Caterers may choose to hold food in this location of their facility during a delay
What are "Coolers"?
Escalated Complaints are reported as
What are C - Alerts?
This describes all actions and activities from the ingredient manufacturer to receiving in WH and ends in boarding food on the aircraft
What is "Process"
To keep food safe, food preparation should never be done without first doing this
What is Hand Washing?
When food has fermented and has an odor of alcohol, there would be a high count of this
What is Yeast
A decision to re-cater a flight will be made after review of delay information after this time period
What is 4 hours?