Who We Are
The year National Rarities founded.
2009
Team Lead should call their store contact hosting the event how many days prior to said event.
7-10 Days
The team lead should ensure the team arrives at the store on the event's first day this far ahead of start time.
45 Minutes
Any goods that cannot be shipped home should be marked with the event name and carried back by the Team Lead to be dropped off here upon returning.
The Guard Desk at Weidman
The sign in link can be found here.
Netsuite - Leads
The National Rarities is this mythical animal.
Griffin
Event paperwork should be obtained from this group prior to the event.
Admin Team
Data points in these two systems must be reconciled daily.
Netsuite and Pawnsnap Cash Drawer
Expense reimbursement should be entered into Netsuite and paperwork returned before when?
Monday by 11:59am
Ask the jeweler for these and fill in dates for next event.
Next Event Cards
He is the CEO and co-founder of National Rarities.
Denny McCaffrey
Event team email should be sent one week in advance and documented in this system as a note.
Netsuite
Prior to adding questions about any items to the chat, this person should be consulted.
Team Lead
Everyone working the trip should complete what?
Post-Event Survey
This should be done after a FedEx or USPS box has been picked up and scanned.
Update Shipping Sheet and Highlight Check-Box Green
According to Google, National Rarities sees 26,000 customers annually and inspects this many items (guess within 50,000).
400,000
A more informal thread should be started with team via chat or text at least this far in advance.
At Least 24 Hours Prior to Leaving
On a trip, these people are authorized to drive the rental cars.
Any National Rarities Employee
The team must arrive at airport before the cut off for checking bags, which is this time frame.
45 Minutes
These two points of contact should give approval before anyone is allowed to cut the line.
Store Manager AND Home Office
This gentleman is the second co-founder of National Rarities and lives in Colorado.
Louis Clough
What should be discussed with the jeweler during your pre-event calls (name two of these four)?
- Space constraints?
- Power available for all buy stations?
- WiFi for us to use?
- Dress code for store?
This person should offer feedback and coaching to team members who do not meet the expectations for representing National Rarities at an event.
Team Lead
As good or better than when we arrived.
This is when the appointment link closes and can no longer be used.
Before event starts, usually overnight prior to day one.