Inbox
The available option when Inbox is selected from the SPACES Homepage Top Level Navigation?
What is Online Inbox
On what screen does a worker search at least the SSN, or first 2 letters of the last name or client ID to return search results?
What is the Client-Search screen.
The available options when Scheduling is selected from the SPACES Top-Level Navigation?
What is Schedule Appointment Interview, Search for Appointments / Interviews, View Calendar, Office Schedule Availability, Worker Schedule Unavailability, and Worker Availability Summary.
Name the Interface group names.
What are Verification Interfaces, ND Verify, IEVS, Child Support, FES, Other, and LIHEAP Weatherization
This must be selected to review the details for the work item
What is the work item Type hyperlink
The 4 available Online Status search options within the Online Inbox
What is Registered, New, Started, and Application withdrawn.
Name the pop-up screen that displays when the magnifying glass is selected on the Case / Search Summary screen?
What is the Case Application Search Criteria pop-up.
On what screen does the worker enter their times of Unavailability?
What is the Worker Schedule Unavailability screen.
Name the Verification Interfaces
What are 40 Quarters, Death Date Information, National Directory of New Hires, National Prisoner Information, SVES, and Talx / Equifax
The Due date in the Work Queue displays Work items in What order.
What is the Oldest to Newest.
The 4 available processing type options available to search
What is Expedited SNAP, Homeless CCAP, Potential Cooling application, Potential Emergency LIHEAP.
Name the two search options that when landing on the screen there is only one search option available?
What is the Application and Case search screens.
The two options available to view the Calendar?
What is the Day view and Week View.
What are the two search results that can be requested for the displayed interface results
What is a Real-time and Historical Search
It means what when a work item displays as Yellow.
What are submitted documents.
Name the Online Source options
What is FFM Referral, Self Service Portal, and Medicaid Savings Program (LIS)
Name the available Search options from the Second Level Navigation
What is Application, Case, Client, Narratives, and Others
The defaulted generate notice option when landing on the Schedule appointment / interview screen
What is yes Central print.
UIB is searched under this interface
What is Job Service UIB
It means what when a plus is displayed in front of the Work item T application or Case number
What is multiple Work items for the same case number or T application number.
This screen is used to search for applications, reviews, and change reports submitted through the SSP.
What is the Online Inbox
Search by age range will be completed on this screen.
What is the Client Search screen.
This screen has the ability to prevent automated task assignment when workers are on Vacation or out of the office.
What is the Worker Schedule Unavailability screen.
This interface will only be accessed as Read Only
What is the LIHEAP Weatherization Services - Search screen.
This must be selected to start processing work items
What is the Work Item hyperlink.