Services
These three services are currently provided by NBU.
What are electric, water, and wastewater.
If you need to pay your bill or sign up for service, you might want to visit this NBU facility.
What is the "Customer Solutions Center?"
This is the governing body of NBU, comprised of the mayor and 4 other community members.
What is the Board of Trustees?
What is Communities In Schools?
Of our three services, this is the one we provided first.
What is Electricity?
Although NBU bills customers for these two services, they are actually provided by the City of New Braunfels.
What are trash and recycling?
In 2003, the opening of this NBU Building offered work and office space for NBU's fleet, facilities, and operations departments.
What is the Service Center?
What is New Braunfels City Council?
NBU employees can volunteer with this organization to help deliver meals to elderly or homebound members of our community.
What is, "Meals on Wheels."
This popular New Braunfels festival was first held in the parking area between NBU's downtown office and Naeglin's bakery.
What is Wurstfest?
These programs allow both residential and commercial NBU customers to earn money back or savings on their bills for things like installing smart thermostats, removing irrigation zones, or scheduling an air conditioner check-up.
What are rebates?
NBU operates a total of this many wastewater treatment plants.
What is four?
This person is NBU's current Chief Executive Officer.
Who is Ryan Kelso?
NBU's bi-annual "MedSafe and Shred Day" allows community members to safely dispose of these items.
What are medication and sensitive documents?
These two services were first offered by NBU in 1959.
What are water and wastewater services?
Recently, NBU began utilizing these "intelligent" devices to offer customers more convenient, efficient, and cost-effective service.
What are "Smart Meters?"
Community members interested in things like conservation, outdoor yoga, or gardening classes should visit this NBU facility.
What is Headwaters at the Comal?
NBU's senior leadership is charged with leading NBU in its mission and vision, which includes these five core values.
What are Safety, Team, Integrity, Culture and Stewardship?
NBU partners with this organization to manage our Utility Bill Assistance program, offering bill assistance for customers experiencing financial hardship.
What is the New Braunfels Food Bank?
This is the year NBU was established.
What is 1942?
As this historical year approached, NBU employees worked for hundreds of hours to prevent service interruptions caused by a potential wide-spread glitch in computer and electronic services around the world.
What it the year 2000?
Scheduled to open in 2027, this facility will allow almost all NBU employees to work on one site for the first time since NBU's inception.
What is "HQ" or "The Headquarters."
This first-ever General Manager of NBU held the position for 25 years, from 1942-1967.
Who is J.M. Francis?
This new social media series features members of our Electric Ops team providing information about various ways they serve our community.
What is "Electric Exchange?"
When NBU was first established, this number of employees served the approximately 7,000 residents of the city.
What is nine (9)?