Acronyms
Who is mandatory?
Close Outs
Social Security
Time Management
100

FNS

Food and Nutrition Services

100

The client:age 30
Their mother: Age 80
Who is mandatory?

Neither is mandatory.

100

The benefit turns red at the income step

Ineligible-Income

100

SSI limit for an individual

$841

100

When do BOS get the second half of their PTO?

July 1st BOS will get their next 60 hours.

200

SSI

Supplemental Security Income

200

The client:Age 75
Their grandchild: Age 10
Who is mandatory

The grandchild is mandatory with the client if the client is the legal guardian.

200

The client says they have to leave to go to work, and BOS schedules a call back

Will Call Back

200

This turns into SSA retirement when a client turns 65

SSDI

200

At latest, when does a BOS have to call out to avoid occurrence hours?

They must schedule the day before at latest.

300

MDU

Mobile Document Upload

300

The client: age 40
Their daughter:Age 22
Their son: age 20

The client and their 20 year old son are mandatory. The 22 year old is not mandatory.

300

Client's spouse has FNS benefits.

Already Enrolled

300

Other than Part B, what other deductions can be taken out of social security income? (name one)

Court fees, other health insurance premiums, child support, other government fees

300

What time are BOS able to use their break time during the day?

Any time between 9:30am and 4:30pm (unless given permission by a CCS)
400

DHHS

Department of Health and Human Services

400

The client:Age 30
The client's ex girlfriend: Age 34
Their child: age 3

All household members are mandatory because they share a child under the age of 22.

400

Benefit is green with a $0 EBA at the estimate step

Ineligible-Income

400

Client is disabled and gets some form of social security for it. What type of social security could it be?

SSI or SSDI

400

What is the maximum amount of PTO that can roll over into the next calendar year?

10 days

500

LIEAP

Low Income Energy Assistance Porgram

500

Client: Age 20
Client's fiance: Age 21
Client's mother: Age 50
Client's step father: Age 47
Client's sister: Age 17

Everyone in this household except the fiance is mandatory in this household

500

Client does not want to continue because their EBA is only $20/month.

Low Benefit Amount

500

Client recieves some $2000/month in some form of social security, but does not know which kind. What form of social security can automatically be ruled out?

SSI

500

When calling out of work, what information must be given in the voicemail?

Name
Campaign
CCS
Type of time used
Amount of time being taken off (if arriving late, expected time BOS will return to work)

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