FIRST ATLANTIC COMMERCE
NCB PAYMENT BUTTONS & NCB WEBSITE TEMPLATES
GENERAL ECOMMERCE
100

Where is First Atlantic Commerce located?

Bermuda

100

What is a payment button?

A shareable and clickable icon or text that merchants can send to their customers to Never Miss A Sale Online.

100

When do merchants receive the funds in their NCB account?

Settlements are made as fast as next business day, for transactions processed up to 4:00 pm each day in either your NCB USD or NCB JMD Account.

200

What are the key features of FAC's Standard Payment Gateway?

1. Multi-currency settlement via a single interface

2. Real-time processing

3. Recurring billing

4. Customizable Hosted Pages

5. Card Number Tokenization

6. Batch processing

7. Secure, web-based transaction reporting

8. 24 x 7 telephone, web and email technical support

9. 3-D Secure and CVV2/CVC2/CID checks

10. PCI Compliant gateway

200

What are the different types of payment buttons?

1.  Custom Button

2. Product Button

3. Invoice Button

200

What are 3 benefits of eCommerce?

1. Increase convenience and efficiency with 24/7 access to your business.

2. Reach the global market and increase your customer base.

3. Reduce operating costs

300

What is First Atlantic Commerce (FAC) Hosted Payment Page?

Like the standard payment gateway, merchants are able to process multi-currency credit card transactions, however, these transactions are processed on a merchant’s payment page hosted by FAC’s servers. This service seamlessly redirects the cardholder from the merchant’s website to a separate and secure webpage hosted by FAC, where the customer enters their payment details for processing.

300

TRUE/FALSE?

NCB Website Template is inbuilt with DHL Logistics module for merchants who would like to have DHL pick up and deliver their products.

True

300

Is Address Verification (AVS) offered in Jamaica?

Unfortunately, address verification is not offered in Jamaica at this time. AVS verifies a customer address against a given credit card by comparing the cardholder’s billing address with the provided shipping/physical address.

400

What is tokenization?

Credit card tokenization is the process by which a customer’s sensitive credit card information is replaced by a surrogate value called a “token”.

400

TRUE/FALSE?

Fygaro charges a commission of sales?


False. Unlike other providers, Fygaro only

charges a flat monthly fee.

400

What is Kount and what are the costs associated with utilizing the solution?

Kount is a fraud management tool that aids merchants, both large and small, to protect against online fraud with advanced machine learning and flexible rules engine, facilitating the acceptance of good orders that will grow their business.

Monthly Fixed Support Fee per Merchant - US$20

Per Transaction Fee - US$0.10

500

What type of transactions can be executed on First Atlantic Commerce (FAC) payment gateway?

a) Sales

b) Authorization & Capture

c) Partial Capture

d) Refund

e) Reversals

500

TRUE/FALSE?

Fygaro monthly payments are debited from their NCB bank account.

False. Merchants, who select NCB Payment Buttons or NCB Website Templates, will be required to have a credit card or a Visa/MasterCard debit card, as monthly charges will be charged to the card.

500

What is 3D Secure?

It is a security protocol that provides protection against fraudulent transactions by adding an additional layer of security for debit and credit card transactions.

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