Reading at Work
Where you look in a textbook or technical book to see if there's a chapter on a particular topic.
What is "table of contents"?
The very first step of any major writing assignment is to brainstorm ideas and get them written ideas. This is called_____________.
What is "pre-writing"?
"Singular attention" is obviously important while using power tools, but it's also important when listening to supervisors and co workers on the job because of ___________.
What is "costly or dangerous mistakes can be made"?
If you need to give an involved set of instructions to your crew, the best place and time to do this would be this.
What is "someplace quiet and not just before lunch or at end of day"?
The order in which you put your experience on a resume.
What is (reverse) chronological, with your most recent experience first?
Where you look in a book to find any mention of a certain topic in the book.
What is "the index"?
Bold fonts are typically used with words that are this.
What is important?
When given instructions verbally, once the speaker is done, this is the best way to ensure the directions were understood by the listener.
What is "repeat the instructions/paraphrase back to the speaker"?
The first 2 steps you take when starting to speak on a work call.
What is, "identify yourself and why you're calling"?
The way 75%-85% of people obtain work and internships.
What is "networking in person and online"?
What you might have to read and check when the lumber yard delivers your order.
What is "materials list" (or bill of lading)?
When writing emails for work, they should be phrased and written similar to this.
What is "a formal business letter"?
This is a non-verbal way that shows that you're not being an Active Listener when given instruction or instructions by using _________________.
What is "body language"?
What you do if you get a personal call during a work shift.
What is "let it ring and return the call at your next break"?
Who a worker just entering the workforce should ask to be a reference on their resume.
Who are "teachers, school admins, scout leaders, people with orgs you've volunteered for"?
What you do when given a set of written instructions, before you start the task.
What is "read through the whole thing"?
The main purpose for using texts at work.
What is "brief messages that should be viewed immediately"?
A type of hearing during which the listener is engaged, paying attention, possibly taking notes, looking at the speaker, and fully present to absorb what is being said.
What is "active listening"?
A time at work when you should never, ever be on your phone due to safety concerns.
What is "operating a power tool or equipment"?
Once you've built your Linked In profile, people who would NOT be a good choice to try and connect with there.
Who are "complete strangers you've never interacted with"?
This is a disadvantage of email vs. paper based documents.
What is "not as private"?
Using the "reporter's questions" as a guideline, we use, "who, what, where, why" and this asking word.
What is "how"?
When you're listening to instructions or job information using industry-specific terms, those terms are known as _____________.
What is "jargon"?
Some work places may ban or restrict cell phones because of the cameras. This is because of ____________.
What is "intellectual property or security reasons"?
The version(s) of resumes you'd send to four very different job openings.
What is "4 versions"?
(Hint: each resume would at least have a differently worded objective at the top to match the job.)
The "to-do" list on a construction job.
What is a "punch list"?
To convey two sets of information to a client via email, this is the best way to present it to them in the body of an email so that it is easily understood.
What is "using underlined, bold headings with bullet pointed information below"?
The 4 major distractions at work that may keep you from being able to absorb information and be an active listener.
What are "emotion, boredom, distractions and your ego"?
When giving instructions or asking for assistance on the job, to be completely understood, it's most effective if you do this.
What is "be specific"?
Something that may be required before you get hired in commercial construction or to operate heavy machinery.
What is a "drug test"?