Legal and Ethical
This is also known as an advanced directive
Living Will
This is the blood protein that contains iron and carries oxygen in red blood cells
Hemoglobin
This is considered the normal blood pressure range
120/80
Medical assistants should consult this set level of guidelines prior to purging and destroying paper medical charts
State and Federal
This prevents duplication of payment by more than one insurance carrier
Coordination of benefits
This form must be signed by the patient and kept on file, allowing physicians to be paid directly from the insurance carrier
Assignment of Benefits
On a patient's laboratory requisition, this is required and must be included on the document before drawing a patient sample
A patient signature and test priority
168/98 blood pressure on a female patient
High blood pressure
When there is a delay in a physician's schedule, these two things should be relayed to the patient for appropriate care
An estimate of the delay and options to deal with the delay
This is the process in a referral when the specialist's NPI and number of visits requested are entered into the patient's insurance carrier's website.
Precertification
This sets the standards for protecting sensitive patient health information and ensuring patient privacy
HIPAA or Health Insurance Portability and Accountability Act
These tests are considered CLIA waived POCT testing and can be performed using a capillary method
Hemoglobin and Coagulation
This would be considered an abnormal oxygen level on a patient with COPD
96%
87<O2 level<93 or between 88-92 would be considered normal
When requesting medical records, a patients' spouse must have this in order for the office to release protected health information
Permission from the patient
This part of Medicare covers visits with a primary care provider
Part B
This is the appropriate response from a medical assistant when an attorney calls requesting information about an established patient's operative report.
Check the patient’s file for authorization of release of information listing the name of the attorney.
This is a reference to a decreased production of urine, specifically less that 400 mL per day in adults
Oliguria
Subjective
If you did not take it yourself, the temperature would be considered opinion
These are the 5 stages of grief according to Kubler-Ross
Denial, Anger, Bargaining, Depression and Acceptance
This coding reference manual would contain the diagnosis reference for a patient
International Classification of Diseases (ICD) code book.
Verifying a patient should always include these three identifiers
Patient first and last name & date of birth
When this occurs during a blood draw the tourniquet should be removed prior to withdrawing the needle
hemoconcentration
This vital is considered subjective, as it cannot be measured or seen, but is up to the patient interpretation.
Pain
This medical term refers to the gallbladder
Chole-
When a patient has an outstanding balance on their account when insurance is active and a co-pay has been paid, this has likely not been met.
Deductible