Communication Styles and Techniques
This type of communication involves tone, facial expression, stance, and gestures. Select one
A. Verbal communication
B. Written Communication
C. Non verbal communication
D. Visual communication
C. Non verbal communication
This critical mission component for a nurse involves ASSESSMENT, PLANNING, IMPLEMENTING, and DOCUMENTING care.
What is Communication in nursing
This phase begins with the first meeting, where the nurse introduces themselves and establishes rapport. Select one
A. Orientation Phase
B. Per-interaction Phase
C. Working Phase
D. Termination Phase
A. Orientation Phase
This is the first phase of group development, where members first come together and learn about goals and expectations. Select one
A. Performing Phase
B. Storming Phase
C. Forming Phase
D. Norming Phase
C. Forming Phase
This practice is defined as a systematic appraisal of beliefs, values, and practices to tailor nursing interventions
What is Cultural assessment?
This communication style is demonstrated by recognizing that both your needs and the needs of others are important, and by speaking confidently and clearly.
What is Assertive Communication?
This level of communication is defined as self-communication and occurs, for example, when you are trying to make decisions. Select one
A. Transpersonal communication
B. Intrapersonal communication
C. Interpersonal communication
D. Small group communication
B. Intrapersonal communication
This phase occurs when the patient is transferred, discharged home, or when the nurse's shift ends. Select one
A. Per-Interaction Phase
B. Working Phase
C. Orientation Phase
D. Termination Phase
D. Termination phase
This assertive communication tool uses an acronym where the 'S' represents Safety Issue. Select one
A. SOAP
B. CUS
C. SMCR
D. ASAP
B. CUS
This critical component of the nurse's mission requires effective communication and includes to ASSESS, PLAN, IMPLEMENT, and DOCUMENT CARE.
What is communication in nursing?
This is the specific distance in feet that is often considered optional for therapeutic conversations, known as social distance. Select one
A. 6 feet
B. 4-5 feet
C. 7-8 feet
D. 3-4 feet
D. 3-4 feet
Communication that is a one-way process, where only one person is talking to someone, is described by this model. Select one
A. Linear Model
B. Interactive Model
C. Transactional Model
D. Intrapersonal Model
A. Linear Model
The nurse and patient collaborate together to implement goals, interventions, and strategies during this phase of the relationship. Select one
A. Orientation Phase
B. Termination Phase
C. Working Phase
D. Pre-Interaction Phase
C. Working Phase
In the SBAR tool, this section includes the critical information concerning the patient's condition that requires immediate attention and action. Select one
A. Assessment
B. Recommenation
C. Background
D. Situation
D. Situation
The principle that nurses should generally not accept money or gifts of significant material value is related to the need to maintain these in the professional relationship. Select one
A. Professional Relationships
B. Family relationships
C. Acquaintances
D. Romantic Relationship
A. Professional Relationship
This term refers to the verbal and nonverbal response to a message. Select one
A. Feedback
B. Clarifying Questions
C. Assertive Communication
D. Summarizing
A. Feedback
This type of noise is a barrier in communication defined specifically as a misunderstanding. Select one
A. Physical Noise
B. Physiological Noise
C. Semantic Noise
D. Environmental Noise
C. Semantic Noise
This term refers to the intentional revealing of personal experiences or feelings by the nurse to deepen trust and serve as a role-model for communication. Select one
A. Self Disclosure
B. Client Self Disclosure
C. Self Awareness
D. Ethnocentrism
A. Self Disclosure
The third phase of group development, where collaboration begins and group goals become more important than bickering.
What is Norming?
The concept where a dominant culture's practices, such as prescribing a diet without regard to a client's culture, are forced onto individuals. Select one
A. Barriers
B. Cultural Imposition
C. Cultural sensitivity
D. Cultural Safety
B. Cultural Imposition
This strategy involves the nurse taking the patient's original message and transforming it into their own words without losing the meaning.
Select one
A. Active Listening
B. Nonverbal Answers
C. Paraphrasing
D. Feedback
C. Paraphrasing
Communication is said to have this quality when the verbal message and nonverbal messages match. Select one
A. Confidence
B. Congruence
C. Empathy
D. Clarity
B. Congruence
This is the only phase of the professional relationship that the patient is not a part of.
What is Pre-Interaction Phase
The most common causes of adverse events identified by Root Cause Analysis are Human Factors, Leadership, and this element. Select one
A. Patient Falls
B. Surgical Errors
C. Communication
D. Equipment Errors
C. Communication
When correcting an error on a legal document like a client chart, you should draw a single line through the error, write "mistaken entry" above it, and do this. Select one
A. Explain if Necessary
B. Do Not Erase or Delete Original Entry
C. Inconsistant Data
D. Initial It
D. Initial It