Client account
Client wants to update banking, where do you go
What is quote and banking details?
Starting June 24 clients will pay who $18.
What is GLS?
Indicates that the client is making payments on an account.
What is Client is Paying Creditors?
The settlement was voided but neither GH, NDR, or the creditor were at fault.
What is unpaid?
Speaks with our general client base
What is Client Success Team Members?
Client wants to know how many deposits have cleared, where do you go?
What is the billing report?
Global Holdings and Betrlink both have a maintenance fee of
What is $9.85?
Indicates that the client received a letter for being unresponsive to settlement offers.
What is Pending Termination of Engagement Letter?
When the fee percentage drops to 10%. What is that called?
What is a PPA?
Speaks with clients that were issued legal action from one of their enrolled creditors
What is Creditor Escalations Team Members?
The other tab give information on
What is advances and advance repayments?
A client enrolled with a debt of $100,000 or more. What is the fee percentage?
What is 18%?
Indicates that an attorney must assist with resolving an account, as the creditors will only negotiate with a licensed attorney.
What is Consent for CC Referral to LORG?
When we receive confirmation of this arrangement, can we accept it on your behalf? What type of agreement is this?
What is a pre-approval?
Processes and communicates with our clients through e-mail
What is CS/CE Specialists?
Client what to have the deposits on the 15th and 30th. What is that called?
What is Semi-monthly?
Clients that lives in theses following states MN, WA have a fee percentage of?
What is 15%?
Indicates that a creditor has alerted NDR to an unsecured debt that the client did not enroll in the program.
What is Add Debt - scrub list?
The creditor is no longer honoring the Settlement in Full or the account has been recalled by the debt owner
What is "Creditor Pulled"?
Speaks to clients that have made legal threats against NDR
What is Reputation Management Team?
Where can you find the negotiation fee percentage
What is Main DS page, Quote and Banking details, and PsRefresh?
Next day payment have a fee of?
What is $20?
Indicates the client is active but is only paying back fees and advances.
What is Client in Re-pay Status?
June individual SIF goal is
What is 84 approvals?
The backbone of CS, completing a variety of functions
What is Cs Operations?