Monthly Reports
Which portal should you get the minor and sponsor's information from to document in a monthly report?
You should copy the information from the UC Portal.
Which 2 days of the month do Endeavors' paydays fall on?
Endeavors paydays fall on the 8th and the 23rd of the month.
How many months of PRS does a level 2 case receive?
A level 2 case case receives PRS for 6 months.
Up to how many miles is a case manager allowed to use their own vehicle for a PRS home visit?
If the PRS home visit is more than 200 miles the case manager has to request a car rental and should not use their own vehicle.
What is the name of the HBO TV show that was inspired by a yet-to-be-finished series of books about ruthless people fighting for the throne?
Game of Thrones
Which two items should you include in the Referral Description text box of a monthly report?
You should add the PRS Reason for Referral and the Case Summary.
What are two holidays observed by Endeavors?
New Year’s Day; MLK Jr. Day; President’s Day; Memorial Day; Independence Day; Labor Day; Good Friday; Veterans Day; Columbus Day; Thanksgiving; Thanksgiving Friday; Christmas; Christmas Eve; New Year’s Eve; Juneteenth
When should a Loss of Contact NOC be filed?
A Loss of Contact NOC should be filed when there are safety concerns.
When a travel request requires an exception or is under a special circumstance, where does the case manager document to make the approver aware of the situation?
The case manager will get approval from their Regional Supervisor or APD and document the details/approval in the Approval History of the travel request.
What is the name of the popular Disney+ children's show about a blue puppy learning valuable life lessons with her family?
Bluey
In the Certification section of a monthly report, what is the Assessment Completion Date?
This date corresponds to the date that the case manager first submitted the monthly report and can be found in the Approval History of the case note.
What is the max amount of PTO hours that a full-time employee can bank at Endeavors?
A full-time employee can accrue up to 240 PTO hours.
What section of a monthly report should a NOC that occurred during the same timeframe as the check-in be documented in?
The NOC should be documented in the Safety Status questions, as well as should be referenced in the Service Areas as part of the conversation with the family.
Besides Concur, where else will the case manager document and upload the hotel/car rental receipts?
The case manager will upload the receipts to the Receipts folder in the travel request and also document that the details under the Complete After Booking section of the travel request.
What is the name of Netflix's most-popular show set in South Korea, about people playing various games in order to win life-changing amounts of money?
Squid Game
How should you document in a monthly report when there has been a change in sponsor/caregiver?
You should add the original sponsor/address under Sponsor Identifying Information and the new caregiver/address under Placement.
Up to how many paid Jury Duty days does Endeavors provide to their full-time employees?
Endeavors provides up to 10 paid Jury Duty days.
Which PRS Reason for Closure would you choose in Polaris when you are closing the case after a sponsor informed the case manager that they no longer want PRS after working with the family for 3 months?
The appropriate PRS Reason for Closure would be "Sponsor Disengaged (declined after 30+ days of service)".
How long does it take for Polaris to automatically cancel a travel request after it has been rejected and the case manager does not resubmit it?
Polaris will automatically cancel a travel request after 48 hours without a response, and the case manager will have to resubmit a new travel request after that.
What was the Best Picture winner at the 2025 Oscars?
Anora (2024)
Which additional 5 service areas should be documented under the Other Services Summary of a monthly report?
You should document the following: Criminal Justice/Gang Prevention, Youth Programming, Cultural and Other Traditions, Supporting Integration and Independence, Post-18 Independence
What are 5 immediate-family relationships that make an employee eligible for bereavement leave at Endeavors?
Parents, Siblings, Spouse, Children, Domestic Mother/father-in-law, Sister/brother-in-law, Daughter/son-in-law, Grandparent, Grandchild, Domestic partner's mother, father, sister, brother, son or daughter, Spouse's or domestic partner's grandparent or grandchild, an adult who stood "in loco parentis" during an employee’s childhood, Step-children, Step-parents.
What is the phone number that sponsors can call to inquire about the details of the minor's immigration court hearings?
The EOIR Hotline number is 1-800-898-7180.
When needing to reschedule a check-in that requires travel, when is the case manager required to submit a new travel request instead of just documenting the changes in the original request?
The case manager is required to submit a new travel request if after rescheduling with the airline, hotel, or car rental company, the totals exceed the amounts that the case manager was originally approved for.
What is the highest grossing movie of all time worldwide?
Avatar (2009)