Doorbells
Security Cameras
Policies
Ring Protect Plans
Anything
100

Colors that are available for the Ring Video Doorbell 

What are Satin Nickel and Venetian Bronze?

100

Has the ability to be used indoor/outdoor

What is the Stickup Camera wired/battery

100

Required on every NO ticket

What is a Game Plan?

100

The price for the monthly basic Ring Protect Plan

What is $3.00?

100

Shipping Cut off time

What is noon? Monday-Thursday

200

The required voltage for the Ring Video Doorbell Pro

What is 16-24 VAC?

200

The available colors for the Spotlight Camera, Stickup Camera, and Floodlight Camera. 

What are white and black?

200

Clock in-out policy

You can clock in 5 min prior to your start shift. However, you need to clock out at your scheduled end shift.

200

60 days

What is the video retention policy?

200

Field of view for the Door View Cam

What is

Horizontal: 155°

Vertical: 90°?

300

The type of sensor available on the Doorview Cam

What is the Impact Sensor?

300

Can be used for both the Stickup Camera and Spotlight Camera

What is the Solar panel

300

The phone number for the attendance line.

What is 602.730.6386 

300

PROTECTSUBSCRIBER

What is the coupon code that is automatically applied for Ring Protect Plus members at checkout?
400

The average installation time for the Ring Video Doorbell Pro

What are 15 minutes?

400

The minimum and maximum temperature for the Floodlight Camera

What is -22°F to 120°F (-30°C to 48.5°C)?

400

Neighbor's Call Comfort Hours

What are 

Monday - Friday: 8:00 am - 6:00 pm 

Saturday- Sunday: 9:00 am - 6:00 pm

400
1-year free trial 
What are devices purchased at Costco?
400

Retailers we price match for?

Who are Amazon, Best Buy, Home Depot, Lowes, Bed Bath & Beyond, Walmart, QVC and Target 

500

The price for the package including the Ring Video Doorbell 2 & Schlage Encode Smart WiFi Deadbolt

How much is $349.99?

500
You can install and control external lights with this security camera.

What is the Spotlight Camera Mount

500

Required SLA time to reach a Neighbor after being assigned a new ticket?

What are 24 hours?

500

Refund Policy on cancellation of Ring Protect Plan

If you are in the last two months of the annual plan or on a monthly plan there will be no refund. 

500

The process that should be followed when getting assigned an NA ticket.

Contact NA agent and ask if they are currently working with Neighbor/Do not contact if the ticket is still open. 

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