Disasters/Codes
What is a Code Red?
Fire.
What is our mission? Fill in the blank.
Exceptional ____.
Extraordinary ____.
Everyday _____.
Exceptional Care.
Extraordinary Compassion.
Everyday Excellence.
BHIP is a primary stroke center.
What timeframe does an occurrence/event need to be reported to Risk Management (HAS)?
72 hours - 3 business days.
What is AIDET?
A - Acknowledge
I - Introduce
D - Duration
E - Explanation
T - Thank You
What is a Code Pink?
Infant/Pediatric Abduction
What is our vision? Fill in the blank.
To be the ______ for a healthier community.
T or F?
BHIP is a bariatric center of excellence.
True.
Amber Desharnais
What is the CARE acronym?
C - Comfort
A - Access
R - Restroom
E - Environment
What number do you dial to call a medical or security alert?
22
___ with compassion.
Acts with compassion.
T or F?
BHIP does not have a behavioral health unit.
False, we do on 6th floor.
Can you report anonymously on the compliance hotline?
Yes
What is our WOW Moment?
Warm Open Welcome.
What does RACE stand for?
R - Rescue
A - Alert
C - Contain
E - Extinguish
Complete the following value:
____ to colleagues.
Ally
What is our CEO's name?
Calvin Glidewell.
Who is your Risk Manager?
Robin Mason
At ___ feet, we should be delivering a verbal hello.
5
What is EAR?
E - Evacuate Area
A - Alert Operator
R - Remain by Phone
Complete the following value:
_______ to self and others.
Accountable to self and others.
When was BHIP founded?
1972.
Where do you report complaints, culture of safety, & occurrences?
HAS System
What is a WARM phone transfer?
W - Warn the caller about the transfer
A - Ask permission to put on hold
R - Recap the situation to save the caller from repeating
M - Make the introduction before hanging up