WHO IS WHO?
SPECIALTIES
PROCESSES
VIOLATION?
IS THIS A CRISIS?
100

WHO IS THE OPEN HEARTS CEO?

DR. CHRISTOPHER KECK

100

4 YEAR OLD STRUGGLING WITH EMOTIONAL REGULATION

BIRTH THRU 5

100

I FORGOT TO CLOCK IN AND OUT - 2 STEPS

EMAIL SUPERVISOR AND PUNCH CHANGES

100

PARTICIPANTS IN GROUP SHARING THEIR FIRST NAME AND HOW OLD THEIR CHILD IS

NO

100

CLIENT TELLS YOU SOMETIMES THEY FEEL LIKE THEY WANT TO DIE - 2 STEPS

DOCUMENT IN A NOTE, CONTACT SUPERVISOR FOR FURTHER INSTRUCTIONS

200

WHO IS OUR VP?

ZOE FLIPPEN

200

TEEN WANTING TO LEARN JOB SKILLS

TIP OR TEEN COACHING

200

HOW FAR IN ADVANCE DO I NEED TO COMMUNICATE PTO?

2 WEEKS

200

LEAVING AXIOM OPEN ON YOUR COMPUTER WHEN YOU WALK AWAY FROM YOUR DESK

YES - WILL ACCEPT MAYBE

200

CLIENT GETS HURT ON AN OUTING IN THE COMMUNITY - 2 PLACES

IN THE CM 3.0 NOTE, IR FORM

300

HOW MANY DIRECTORS DOES OPEN HEARTS HAVE?

2 - CLINICAL AND SPECIALTY PROGRAMS

300

PARENT WHO NEEDS SUPPORT NAVIGATING SPECIAL EDUCATION SERVICES

FAMILY SUPPORT

300

PARENT WANTS TO CHANGE THE CLIENT'S GOALS

SCHEDULE A CFT TO DISCUSS AS A TEAM

300

SHARING CLIENT CONTACT INFORMATION WITH ANOTHER FAMILY SO THE KIDS CAN HAVE A PLAYDATE

YES

300

CLIENT RAN OUT OF MEDS OVER THE WEEK AND PARENTS SENT EMAILS AND TEXT MESSAGES DEMANING SUPPORT

DOCUMENT WHEN YOU RETURN THEIR CALL IN A CM3.0 NOTE

400

WHO IS THE TEAM LEAD OF UNITY?

LINDA JARAMILLO

400

12 YEAR OLD WITH BEHAVIORS THAT HAVE NOT IMPROVED AFTER SEVERAL THERAPEUTIC INTERVENTIONS

NMT

400

PROVIDER HAS A CONCERN WITH INCREASED BEHAVIORS. WHAT IS THE FIRST STEP THE PROVIDER SHOULD TAKE?

COORDINATE A PROFESSIONAL STAFFING WITH THE TEAM

400

THE CLIENT HAS A NEW THERAPIST FROM ANOTHER AGENCY AND THEY WANT TO STAFF WITH YOU. WHAT IS YOUR VERY FIRST STEP?

ROI IN THE CHART

400

CLIENT AND PARENT REPORTED IN AN INTAKE THE CLIENT WAS A VICTIM OF ABUSE 5 YEARS AGO. HOW DO YOU DOCUMENT THIS ADMISSION? 3 PLACES

IN THE ASSESSMENT, STAFFING WITH SUPERVISOR, IR FORM

500

NAME BOTH HR SPECIALISTS

PAIGE VENDOR AND BRITTANY CAFERELLI

500

8 YEAR OLD WHO FREQUENTLY ELOPES FROM THE CLASSROOM AND EXIBITS DISRUPTIVE BEHAVIORS IN SCHOOL

COACHING

500

I DISAGREE WITH MY SUPERVISOR. WHAT IS THE FIRST STEP?

REQUEST TO MEET WITH THEIR SUPERVISOR TO DISCUSS THE ISSUE FURTHER. 

500

YOU HAVE A CONCERN ABOUT A CLIENT AND WANT TO STAFF WITH YOUR SUPERVISOR OR CLINICAL DIRECTOR. 

NO

500

CLIENT REPORTS PHYSICAL ABUSE AND SAYS THEY HAVE NOT TOLD ANYONE THIS INFORMATION BEFORE. 3 STEPS

CONTACT SUPERVISOR, COMPLETE IR, REPORT TO POLICE

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