Sitemaps
Customer is requesting measurements for the field next to their house. This is what you would need to create.
What is a parking lot sitemap?
Construction customer wants to discuss pricing. You will send it to this person.
Who is their ISR?
The first thing you should look for when receiving an MSO
What is check for related reports/emails?
This report type has a delivery time automatically set to "Quick Delivery"
What is QuickSquares and BidPerfect?
You check the images and the entire building is over 9 stories. This is what you would do.
What is close the report?
A customer only wants one unit in a row of townhomes. This is the type of sitemap you will make.
What is Internal?
ABC Supply customer wants to create a new account for a new employee. What department would we need to transfer this to?
What is CRS?
Customer wants 2006 images of their house but doesn't need any measurements. We can provide this kind of report.
What is an image only report?
With this report, we can measure the customer's driveway.
What is a Parking lot report?
When we do a _______ we should ALWAYS drop the images and a rush is automatically applied.
What is a Wrong House ?
Customer is requesting a Sitemap and the images on CE are poor quality, name of the tool you would use in this case.
What is Google Maps?
A customer added a 3hr rush to their report but did not receive it within 3 hours. This is what you would do.
What is submit a partial refund to Billing?
Customer wants a shed that is in the topdown and all photos on the report but is covered in trees. We have winter images that show the shed.
What is split for a new report for the OB at no charge?
This report type has no accuracy guarantee and has yellow shading areas
What is a 3D report ?
Good topdown view, good east, west and north view, south view is covered in trees. What type of report can we provide?
What is a Premium report?
You are creating a sitemap for an apartment complex. Each building has a unique address on Main St. This is how you would name the sitemap.
What is MA_Main_St_Sitemap? (Multiple Address Sitemap)
Customer needs to reset their password for Connect Explorer. This is what you would do.
Gather all needed information and warm transfer to CTS.
This is the quality of images we need for a Gutter report.
When a customer bundles ____ and ____, they receive a 20% discount
What are Roof and Walls Reports
Good ortho, good north view, good south view, HTC on east and west. What type of report can we provide?
What is a 2d report?
The complex for the Sitemap you are creating is too long to fit in a normal Sitemap screen. This is the procedure we use.
What is Sitemap Stitching?
Construction customer needs 10 commercial reports refunded, totaling $850. This is the department you would send this to.
What is ask in CC-CS for supervisor approval, then transfer to billing?
Nationwide customer is only able to provide the claim number and no other information about the account on a bulk account. This is what else we can ask for to authorize them.
What is their personal nationwide email address?
This is the company that can order Picto-Partial (Standard) and Picto-Complete (Premium) reports.
What is Lowes?
You can ONLY see the foundation and nothing else, on two sides of a commercial structure. What type of report can we provide?
What is no report?