Definition
Knowledge
True/False
History
Trivia
100
Systems which allow users to select and watch/listen to video or audio content on demand.
VOD (Video on Demand)
100
Netflix sent movies to its subscribers based on the order of titles on this. What's this?
"queue". Customers built a list of movies to be received from Netflix
100
Netflix concentrated efforts on people who bought DVD players.
True
100
Which company is the most popular in home video rental inderstry in 1996?
Blockbuster
100
What is stand for U.S.P.S?
United States Postal Service
200
Surrounded by; in the middle of

Blockbuster was enjoying record levels of revenue and profitablility ________ a period of industry expansion.
amidst or amid
200
When does Blockbuster introduce "Blockbuster Online"? (year)
2004
200
As it was for many subscription-based services, customer churn was critical issue for Netflix. So Netflix maked their website be difficult to leave.
False. Instead of making a difficult service, they wanted to make it a service that former customers would return to.
200
Netflix was incorporated on August 29, _____ (year)
1997
200
Traditionally, any movies not returned by the end of the specified rental period were subject to __________
"extended viewing fees" or "late fees"
300
Company that possesses a building or store for operations. The traditional building materials associated with physical buildings.

Netflix was founded in 1997 during the emergent days of Internet retailing, when online competitors to traditional _________ retail stores were gaining prominence.
brick-and-mortar
300
Hastings and his team identified the most successful three characteristics for Internet retailers. What are they?
Value, Convenience, Selection
300
Neflix was first conceived by Hastings after he discovered an overdue rental copy of Apollo 11 in his closet.
False. Apollo 13 ^^v
300
When Netflix's original website was launched in early _____, most available movies for rent in video stores used the ____ _____ format.
1998, VHS cassette
300
DVD is an abbreviation for _______________
Digital Versatile Disk or Digital Video Disk
400
In law, it means "in practice but not necessarily ordained by law"; "by [the] fact".
De facto
400
Netflix's engineers developed this system to better balance customer demand. What is this?
Recommendation System
400
In the summer of 2001, Netflix operated out of a single distribution center located in San Francisco, California.
False. Sunnyvale
400
Neil Hunt, the company's chief product officer, described Netflix's motivation for shifting to its popular ___________ subscription model in 1999.
no-late-fee
400
A ______ market is a focused targetable portion of a market.
niche
500
A first achievement that opens the way for further developments.

Hastings and his team searched for a group that could serve as their _______, becoming early adopters for this streaming video offering.
beachhead
500
Hastings and his team had reviewed three alternatives for Netflix's online video feature. Please explain three alternatives.
1. Licensing arrangement through which the company would offer its recommendation system to cable providers
2. Integrating a streaming online video feature into their core offering
3. Building a stand-alone online video business
500
Through its 44 distribution centers across the country, Netflix could deliver to more than 80% of its 6.6 million subscribers within a single business day.
False. 90%
500
Netflix publicly stated its plans to offer VOD services as early as ________. (year)
2001
500
What's the meaning of "mom-and-pop"?
Describing a small business, usually run by a family with few or no other employees.
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