Salesforce
When did Salesforce start?
March 1999
What was the company named before it was named NeuraFlash
LightningCX
Which video game won GOTY 2018?
God of War
Name three digital channels Salesforce support for creating cases
Webchat via Live Agent
Email2Case
LiveMessage
Web2Case
Marc Benioff is the cousin of which popular TV Series creator. Name the series and creator of series
Game of Thrones
David Benioff
Who was our first Service cloud customer?
Wella Professional
What is the name of the Wendy's Bot?
Wendy's Chat
Which state is Taj Mahal located in India?
Agra, State is Uttar Pradesh
Which company hold the OEM for Field Service Lightning product on Salesforce
Click Software
These have been superseded by Visualforce pages. After March 2010, organizations that have never created these, as well as new organizations, won’t be allowed to create them. Existing ones of these will remain unaffected, and can still be edited.
S-Controls
Approximately how many Projects did NeuraFlash work on based on number of project records in Salesforce (Customer only)
156
True or False - Einstein Bots support Skill based routing via Live Agent?
True
What is the name of basketball player who is recently traded to LA Lakers in mid 2018
Lebron James
What is the name of company that was acquired by Salesforce which is rebranded as CPQ
Steelbrick
What was the largest acquisition Salesforce made and how much?
Mulesoft
6.5 billion
Who did we do the first Sales Cloud implementation for?
NRS (National Retail Systems)
Name at least 2 roles specific to our Bot Projects?
Conversational Designers
Bot Developers
Optimization Analysts
Bot QA
How many Super bowls did Patriots won and tied with which team?
6 & Steelers
Name two License Types that Field Service provides
Field Service Dispatcher
Field Service Technician
Field Service Contractor
How many customers does Salesforce surpass as of 2018?
150,000 +
Kartik
Specify at least 3 features that are available in NeuraFlash Bot and not in Einstein Bot
Proactive Targeting
Carousels
Images
Custom Branding
Customized Routing
Bot to any object.
Who was the CEO of DialogFlow?
Ilya Gelfenbeyn
Name one feature that is available in Classic Service Cloud Console but not in Lightning Console as of Winter 19
Multi-screen / Multi Monitor Support
Case Teams