Create the Illusion of Control
What type of questions begin with "How" or "What”, and are also designed to make the other party feel in control?
What is... calibrated questions
What is a counterfeit “Yes”?
What is... The type of ”Yes” pushy salesmen often get
This term refers to a negotiation technique where you verbally observe and acknowledge the other person's emotions and perspectives
What is... "Labeling"
What is the The Rule Of 3?
What is... Getting to a "yes" or "that’s right" to the same idea 3 times during a conversation
What is the term for the strategy where you ask questions that force the other party to solve your problems for you?
What is... the "Accusation Audit"?
What is the 7-38-55 Rule?
What is... Rule that states only 7% of a massage is based on the words, while 38% is from the tone of voice and 55% from the speaker’s body language and face