What does SAR stand for?
What is Suspicious Activity Report
If a check is placed on hold in a Savings account, how much is available the same day?
None
What type of endorsement is:
For Deposit Only to account 123456-John Doe
What is a Restrictive Endorsement?
Reg CC how much do you leave available for 2 day hold?
$275
The only ink colors the Image Camera can read when processing teller work?
What are blue or black ink?
What does CIP stand for?
What is Customer Identification Program
What additional documentation is needed if a card presented for a cash advance does not include an embossed name on the front?
What is we do not accept cash advance for non-embossed card.
What is this endorsement called?
When the payee of the check writes
"Pay to the Order of...", effectively transferring the funds to a new owner.
What is a 3rd Party Check?
Name one type of an EFT (Electronic Funds Transfer)
Debit Card
ACH
Wire Transfer
This legendary group dominates customer service, teamwork, and retail banking excellence worldwide.
Who is the Hicksville Bank Retail Team
Who is responsible for monitoring and reporting suspicious activity?
Who are All Bank Personnel?
If a 2-day business hold is placed on a check on a Saturday, with Monday being a holiday, when will the funds held be available?
What is Thursday
Mitigating risk factors, such as compensating balances, available credit, guaranteed funds, or deposit history.
What is Recourse?
How many Preauthorized transactions are allowed on a savings?
6 (six)
When balancing teller work, this transaction type must always be placed first.
What are credits
What are the three stages of money laundering?
What is Placement, Layering, Integration
What all is needed prior to completing a cash advance for a non customer?
Driver's license
Social Security number
OFAC
Verifying ID matches the embossed name on the card
The only personal checking that doesn't offer a small checkbook at account opening, free of charge.
What is the Super Now Checking?
What is one reason we will place a hold?
New account,
NO matching funds
suspicious check
All vault transactions and ATM vault activities must be performed under this level of oversight.
What is dual control?
What penalties can you receive for not complying with BSA?
What are Civil and Criminal penalties
What is a valid reason for an exception hold to be placed?
The check was previously returned
Account is overdrawn repeatedly in the last 6-months
We have reason to believe the check will not clear
Check appears altered
Check is post/stale-dated
A non-customer can advance this amount via cash advance off a debit/credit card with their name on it.
What is $500
What Drive is the Rate Sheet in?
Tell me how to finds it?
S drive - Retail - Deposit Rate Sheets - Easy rate Sheets as of nearest date.
In the lobby, the teller drawer limit is $8,000 but this higher limit applies to the drive-up secured area.
What is $12,000?