This document must be presented for any new account, regardless of type or existing membership status
What is valid ID
Examples of this commonly include No, Not Fraud, Verified, Mismatch, or False Positive
What are unacceptable OFAC overrides?
This explains the types of accounts we offer and the minimum requirements for each
What is the Truth in Savings disclosure?
This procedure number outlines the minimum requirements for any TwinStar Account
What is 4001 Prime Share Accounts?
This is the document that allows an individual to act on behalf of the principal in financial transactions
What is POA
The report that reveals if a potential member has delinquent accounts at another financial institution
What is Qualifile, Chexsystems, Efunds
(any of the 3 are acceptable)
To clear this from Qualifile, you'll need proper documentation scanned in and a Manager override.
What is a paid closure
This tells people who we share information with and why
What is the privacy policy?
Refer to this procedure number when you have questions regarding BSA identification guidelines
9009 CIP
This anti-money laundering and anti-terrorism check is done for any person being added to any account in any capacity
What is OFAC
The three types of unique government issued identification numbers
What are SSN, EIN, ITIN
This is used to verify address when a flag is present on the credit report
What is non-documentary Identification?
These 2 disclosures cover the movement of funds from one account to another. One specifically for doing it by electronic means.
What is Reg J and Reg E?
This procedure gives you the need to knows on Dollar Dog and Outfitter accounts
4085 Minor Accounts
This document provides the most up to date interest rates for all TwinStar Products. The link can be found on the homepage of the Intranet
What is the Dividend Rate Schedule
Don't run these when opening an account for an employee or existing member
What are Credit, Qualifile, OFAC
Scan in a valid Social Security Card when this warning appears on a credit report
Will also accept:
SSN reported more frequently for another.
Simply put, this disclosure tells you when you're going to get your money.
What is Reg CC?
This procedure gives you the ins and outs of credit report flags and suspicious documents
9092 Red flag identity theft prevention
This is the only ID that is not scanned to NEMO but the USO is required to note the ID number in the application comments
What is DOD/Military?
This report pulled at account opening is great for address verification, and cross selling if they're interested
What is a credit report
ID matches verbal, or acceptable verification scanned are acceptable for this credit report flag
What is Address Conflict
Going over this disclosure first can relieve quite a bit of headache later since it goes over fees for services
What is Deposit Agreement and Disclosure?
This procedure gives you the how and why on information collected at account opening
What is 1501 New Membership and Accounts
US Drivers licenses and ID cards, Valid US Passports, Permanent resident cards, and Military ID are all examples of this
What are primary IDs?