In the Basement with Replacements
Products, Features, and Riders, Oh My!
Communication Situation
Illegal Procedure
You have my "SUPPORT"
100
This state allows an applicant to opt out of notifying their existing insurer of a possible replacement.
What is Oklahoma
100
LifeCrest, LifeCrest Index, and LifeCrest SI are all examples of this type of life insurance.
What is Universal Life.
100
This letter is sent for every annuity file at the time of submit.
What is the ANNWELL AGT COPY letter.
100
This procedure is required for all Minnesota signed applications at the time of submit.
What is send the application to the applicant.
100
This work object generates when a policy is released in AWD but there are still outstanding delivery requirements noted on the WORKSHEET 1/REQUIREMENTS screen in NBU or the REQUIREMENTS screen in NBUW.
What is RESTRICT work object
200
Certain states require New Business to send this supplemental documentation when a replacement is being filed.
What is a policy summary or illustration.
200
This particular product does not allow internal replacements no matter how the business is submitted.
What is the Eagle Premier Series.
200
This email template is used to communicate to the agent when a one-time exception has been granted to allow a money order to pay the initial premium.
What is Money Order Acceptance.
200
This effective date should be used if a Life policy will be issued with a rated amendment and no current effective date is requested on the application or bank authorization form.
What is 7 days in the future.
200
If a PDF was not added to a policy and should have been, you may see this work object show up in the SUPPORT queue.
What is PDFPROBLEM
300
This form is used in certain states, is signed only by the agent, and provides the agent an opportunity to confirm the appropriateness of a replacement.
What is the Replacement Appropriateness Form.
300
This electable benefit/option allows an applicant's cash value to be used automatically to pay a missed premium payment.
What is the Automatic Premium Loan (APL) option.
300
The email template is sent to the writing agent when a replacement company notifies New Business that they were unable to find the applicant noted on the NBREPLTR letter.
What is Insufficient Replacement Information to Agent.
300
This 'Author' must be used for all New Business correspondence coming out of EnCorr.
What is New Business Department.
300
When working a SUSPENSE work object, a "-" in front of a number on the Suspense Detail Report indicates that the amount shown is this.
What is a Credit
400
The unique process that must be followed exclusively for Tennessee replacements is this.
What is send the replacement certified mail.
400
This rider, available on the HMS Plus product, will allow the applicant to receive up to 50% of the death benefit of the policy upon the insured being deemed terminally ill with less than 2 years to live.
What is the Critical Illness Accelerated Benefit (CIAB) rider.
400
This letter is sent to a client when a request for an overdraft fee refund is denied.
What is NSF DENY.
400
When verifying if okay to draft a client's bank account multiple times within a 21 day period, this process will take place if the agent does not respond after three business days.
What is contact the policy owner for verification.
400
New Business will be notified of an insufficient CWA check with this work object in the SUPPORT queue.
What is CKRTN.
500
A policy is considered an internal replacement if the original policy has lapsed or been surrendered within what period of time?
What is four months
500
The Death Benefit Payout Option is an electable feature of this product.
What is the Future Provider.
500
This letter is sent to the transferring company when cost basis information is needed.
What is the COSTBASISREQUEST letter.
500
This procedure is followed no later than the point of issue if a corrected PA Disclosure form is requested at Submit.
What is send the corrected PA Disclosure to the policy owner.
500
When working RTNMAIL, "Unclaimed" cited as a reason for a full policy print return, means this.
What is the client never picked up the policy from the post office but the address on the policy print was correct.
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