Energy
Voice
Calling Plans
Internet
Acronyms
100
10.49cents per KPH
What is the current offer rate in NH?
100
R1M
What is the class of service for an Exchange package in New Hampshire?
100
Single Rate
What out of state long distance plan charges the customer $0.12 per minute?
100
3 GB
What amount of free storage space is given to any customer who has online Back-Up & Sharing?
100
NID
What is Network Interface Device?
200
PSNH Public Service New Hampshire
What utility company in NH does a customer have to have in order to be eligible for FPE?
200
Double Point Bundle
What is the bundle that combines two of the three services: home phone service, Internet and DirecTV
200
NONE
If a customer does not want long distance what do you put in the LPIC and PIC fields?
200
Premium Tech Support
What service provides technical support help for home networking, PC performance, computer security, new software, or peripheral issues?
200
NPU
What is Non-Published Service?
300
5%
What is the % of the cash back offer?
300
Call Intercept
What calling feature lets you screen unidentified calls and handle them however you like?
300
MTS International Default plan
What plan would you select if a customer has PIC of 0571 and doesn't want a specific international calling plan?
300
Games on Demand
What add-on service comes in a Quick Pack, Family Pack, or Unlimited variety?
300
NRC
What is Non-Published Service?
400
8.49cents per KPH
What is the current fixed rate in Maine?
400
Vermont
What state has a class of service that only offers measured local service?
400
Smart Rate
What in-state long distance plan charges the customer $0.12 per minute?
400
Purchase or Lease
What 2 options does the customer have regarding modems?
500
CMP-Central Maine Power Emera-formerly Bangor Hydro Electric
What utility companies in ME does a customer have to have in order to be eligible for FPE?
500
Exchange
To qualify for a bundle, what must a customer have on their phone line?
500
LPIC 5571 PIC 0571
What are FairPoint’s long distance LPIC and PIC codes?
500
$79
What is the ETF for a 1 year term HSI?
500
SI
What is Service Instance?
M
e
n
u