Communication
The type of skills used to ensure that the participant is fully engaged in the conversation.
What are active listening skills?
This is the first time that informed choice comes into play in a VR case.
What is at first contact?
This is what F.A.C. stands for.
What is Florida Administrative Code?
This is the step prior to the initial appointment in the entire VR process, or roadmap.
What is orientation?
This federal agency, abbreviated RSA, administers all state VR programs.
What is the Rehabilitation Services Administration?
These types of conversations go smoother if planned using a 7-step process.
What are difficult conversations?
This is the length of time informed choice is active during a VR case.
What is the lifetime of the case?
This is a decision you are prepared to take responsibility for.
What is the superior course of action?
One aspect of a good initial appointment is deciding what else you need to determine this.
What is eligibility?
This form is filled out to express interest in VR services.
What is a referral form?
This is one of the two reasons for feedback.
What is redirecting or encouraging?
VR Counselors do not always have to do this when discussing participant's informed choices.
What is agree?
This is anything of value given without the expectation of monetary repayment.
What is a gift?
This 8-page document must be discussed in the initial appointment.
What is the Handbook of Services?
You are this when you become aware that a participant threatens to harm themselves or others.
What is a mandatory reporter?
The six characteristics of effective feedback are specific, accurate, objective, timely, usable, and this.
What is checks for understanding?
Informed Choice was first mentioned in this federal Act.
What is the Rehabilitation Act of 1973?
This is the area that falls between "Too much Action" and "No Action."
What is "The Realm of Right Answers?"
Building the participant-counselor relationship is often called establishing this.
What is rapport?
The participant is employed with individuals with and without disabilities, is paid at, or above, minimum wage, and has the same opportunities for advancement as their peers means they are employed in this environment.
What is Competitive Integrated Employment?
This color personality tends to be empathetic, compassionate, and cooperative.
What is blue?
This is the way we prove that informed choice was offered to the participant.
What is documenting in a case note?
This type of profession focuses more on people, relationships, and social dynamics.
What are practice professions?
This four-square matrix details whether information is known by you or the participant.
What is the Johari Window?
This was the first act passed in 1920 that created the first vocational rehabilitation program for civilians in the US.
What is the Smith-Fess Act?