Communication
The type of skills used to ensure that the participant is fully engaged in the conversation.
What are active listening skills.
This is the first time that informed choice comes into play in a VR case.
What is at first contact?
This is what F.A.C. stands for.
What is Florida Administrative Code?
This is the step prior to the initial appointment in the entire VR process, or roadmap.
What is orientation?
This federal agency, the RSA, administers all state VR programs.
What is the Rehabilitation Services Administration?
These types of conversations go smoother if planned using a 7-step process.
What are difficult conversations?
This is the length of time informed choice is active during a VR case.
What is the lifetime of the case?
This is a decision you are prepared to take responsibility for.
What is the superior course of action?
Whether a participant was in the foster care system is this type of data.
What is RSA 911 data?
This form is filled out to express interest in VR services.
What is a referral form?
We use this technique when someone is off track, and we are trying to get them back on track.
What is redirecting?
34 CFR 361.52 details VR requirements for this.
What is informed choice?
This is anything of value given without the expectation of monetary repayment.
What is a gift?
This 8-page document must be discussed in the initial appointment.
What is the Handbook of Services?
You are this when you become aware that a participant threatens to harm themselves or others.
What is a mandatory reporter?
We use this technigue when someone is doing a good job, and they deserve to know.
What is encouragement?
We include a discussion of these, the KSA, when determining a vocational goal.
What are knowledge, skills, and abilities?
This is the area that falls between "Too much Action" and "No Action."
What is "The Realm of Right Answers?"
Building the participant-counselor relationship is often called establishing this.
What is rapport?
The participant is employed with individuals with and without disabilities, is paid at, or above, minimum wage, and has the same opportunities for advancement as their peers means they are employed in this environment.
What is Competitive Integrated Employment?
This is specific, objective, usable, and there are checks for understanding.
What is (effective) feedback?
This is the way we prove that informed choice was offered to the participant.
What is documenting in a case note?
This is the name of a model that helps narrow down choices in the decision-making process.
What is Demand Control Schema?
This four-square matrix details whether information is known by you or the participant.
What is the Jahari Window?
This was the first act passed in 1920 that created the first vocational rehabilitation program for civilians in the US.
What is the Smith-Fess Act?