Staff
Who is the program manager for Federal?
Who is the program manager for Blue House?
Lucy.
Samantha.
How do you call out of work?
Sick vs. "Deathbed" Sick
Sick:
1. Text your manager.
2. Send an email asking for coverage, if needed.
3. Reschedule your individual sessions, if needed.
"Deathbed" Sick:
1. Text your manager.
Your intake has arrived. Where are 3 places you can complete your intake?
*Bonus if you can name 2 other places*
1. Big Room
2. Small Room
3. An empty office
Bonus: Community Room, if available; Peer/Texie's Office (if you ask her)
When should you status a group note in CareLogic and Reliatrax?
Right after group.
What days are Kelley onsite?
Wednesdays & Fridays.
Where is Texie's office?
Lower level. Around the corner from the front desk.
What is the procedure for finding coverage for group?
Send out a mass email to "Clinicians" and "Peers" as soon as you know you need coverage for the group (i.e., planned vacation, etc.).
Follow-up on the email if no one responds to it.
Inform your supervisor if you cannot find coverage.
How far ahead should you set out your 2 2-hour intake blocks?
By 2 months.
Where is EOP held?
The Community Room.
Monday from 12PM-6PM.
Wednesday from 12PM-6PM.
Friday from 12PM-4PM.
Someone has a question/needs assistance with a case management issue (reactivating their Medicaid; housing; employment; etc.). Who are 2 people you can get them connected to?
Antoinette and/or Aaliyah.
A client endorsed SI/HI. What should you do?
Inform your supervisor*.
What are the 5 main steps of an intake?
1. Review the documents in the beginning and have them sign it.
2. Conduct the interview.
3. Have them complete a UA.
4. Complete their treatment plan and assign their groups. Provide this to them.
5. Complete the admission summary.
How long should clients typically remain in a group?
About 12 weeks, but this also depends on if they've met the competencies.
Free space!
Congrats on getting 300 so easily!
Who are all of the staff members associated with the TCR?
Chris, Jake, and Syd.
Where do red folders go after completing an intake?
The red folder goes to the primary therapist.
During an intake, a client states that they do not want to provide a UA. What are your next steps?
Explain to them that the UA is a part of the intake process for us to see what a starting point for them would be.
Explain to them that they are not required to complete a UA and if that is their choice, we can respect it.
Make a note of it.
What are 3 group norms/rules that should be addressed at the beginning of each group you facilitate?
Bonus - why is it important to do this?
1. Be respectful.
2. Limit phone use.
3. Confidentiality.
4. Don't talk over others/no side conversations.
5. ELMO!
You just met with a client for an individual session. What information should be placed in each part of the DAP note?
D - what the clinician (you) did; what interventions you used; what was explored
A - the client's response to what you did
P - what's next (HW assigned, follow-up appointment, etc.)
Can you name all staff who work at the Federal/Blue House location and what they do?
[Minus TCR since that was mentioned in the previous question.]
Lucy - oversees Federal.
Samantha - oversees Blue House.
Eileen, Jaya, Abe, Sarah, Alex - clinicians/behavioral health specialists.
Gabby - competency restoration educator.
Regina - intake specialist.
Texie - peer.
Aaliyah - empowerment specialist.
Antoinette - case manager.
Salina - front desk.
Your coworker has called out and you offer to take their intake that was scheduled for that day. How do you put the intake on your calendar?
1. Go to their CareLogic calendar.
2. On the intake appointment, where it says "Schedule," you go down to
3.
You completed the intake and are providing the client with their schedule. The client stated their job is very important to them and that the group schedule you provided them is not going to work. What are your next steps?
Results may vary*.
Can you name at least 1 group that is held Monday-Saturday (minus Friday)?
[No group can be repeated.]
Monday - Stages of Change; Grief and Loss; Experiential Recovery
Tuesday - CBT; SDOP Community Group; Peer Group; Healthy Relationships; EOP; DUI Therapy
Wednesday - MRT; Peer Group; EOP; Relapse Prevention
Thursday - DBT; Criminal and Addictive Thinking; Peer Group; Relapse Prevention; EOP; Healthy Relationships; Emotion Regulation
Friday - N/A.
Saturday - Living in Balance; DUI Education; DUI Therapy; Sober & Thriving
You have nothing scheduled to do for the day (no groups, individuals, intakes, etc.). What do you do or what can you do?
Answers may vary*.