E-manners
This form of communication is informal but it’s important to remain professional when using for business purposes. Even though you could send hundreds of emoji’s, use them for personal communications only.
What is texting?
This Microsoft application is an instant messaging system that also has video conferencing.
What is Skype for Business?
While jeans are allowed and a routine part of Fridays, if they have these they would be considered inappropriate for the office.
What are rips, holes or stains?
Many recommend doing this to unflattering or unprofessional photos of yourself on Facebook, Instagram and other social media sites.
What is “untag” photos?
Many team members wear these at their desk and it’s allowed but could give an impression you don’t want to be interrupted.
What are headphones?
In email, using this kind of text can be misconstrued as “yelling” at the person you are emailing.
What are all capital letters?
Similar to your VM message, this auto-reply provides internal and external clients information about your availability to respond to their communication and should be used consistently.
What is the email out of office assistant?
This is the expected dress code at a client site or Sg2 conference event.
What is standard business attire or "suit and tie"?
In addition to the Sg2 Community website, this is the preferred medium for work-related social networking with colleagues and clients. All employees are strongly encouraged to keep an updated profile/resume on this professional networking site.
What is LinkedIn?
You are working onsite at a client and the main contact mentions dinner to the Sg2 project lead. Should you expect to attend dinner?
What is “no” – the Sg2 project lead will determine attendance from the Sg2 team as appropriate?
Be very careful when using this function in email as you might end up including someone that you didn’t mean to.
What is “reply all” or BCC?
How you should respond to an Outlook calendar request if you already have a meeting/phone call at that time.
What is Tentative/Decline and Propose a New Time?
Even in the summer, on a Friday, with a pedicure, this type of footwear is not to be worn to the office.
What are flip-flops and strappy sandals?
Shopping, updating/checking your dating site, watching videos on YouTube, Netflix and Hulu are all examples of this.
What are activities I shouldn’t be doing at my desk?
You have made the cut and been invited to dinner. You look to this person for clues about appropriateness of entrée price points, ordering alcohol, etc.
What is the client contact/most senior member of the client team?
Doing this during meetings with colleagues or clients would be considered rude or at the very least inattentive.
What is checking email and checking phone?
Sometimes there are multiple meetings scheduled at the same time, by others. Which should be your first priority and the meeting request you accept – your boss, Joan Moss, the client contact or your colleague on a project due next week?
What is the client contact?
Under the “if you would wear it out Friday night, it shouldn’t show up in Skokie" rule, name 2 items that would be considered inappropriate work wear.
What are miniskirts/short skirts, low-cut/revealing tops, midriff baring tops, spike heels, leather pants, low-rider jeans that show your underwear, anything bedazzled or leggings?
This social media activity is highly encouraged by Sg2 when trying to fill vacant positions.
What is sharing open positions on LinkedIn
The person who picks up the check for dinner.
What is the most senior Sg2 person at the table?
If you need to discuss something important with a colleague this is the preferred method of communication.
What is face-to-face (or via phone if one party is remote)?
You have a phone call with a client contact to interview them for an upcoming Sg2 Publication. You would do the following to prepare for the call.
What is review the purpose of the call with your project lead, look up the contact in Oracle, talk to the account owner who has recently worked with the client, research the organization online, check out the individual online (eg, LinkedIn – where did they work previously/past titles)or talk to the account manager? (any one of the above constitutes a correct answer)
Under the “if you would wear it Saturday morning to get Starbucks, it shouldn’t show up in Skokie" rule, the following 3 items would be considered inappropriate for work wear.
What are shorts, tank tops, tube tops, yoga pants/anything that could be construed as workout gear, athletic shoes, Ugg boots/slippers, baseball caps, t shirts or anything that shows a tattoo only your significant other should see? (any three of the above constitutes a correct answer)
True or False – As long as you are searching on LinkedIn as opposed to FaceBook it is fine to spend hours doing this at work.
What is false?
You are at Executive Summit talking to a client who is brand new to Sg2 when one of your colleagues from orientation walks up with Aaron Gerber and joins the conversation. In keeping with proper etiquette you introduce this person to this person first.
What is introduce Aaron Gerber to the client contact first, and then introduce your colleague to the client?