CSCD Values & Facts
E3
(Etiquette, Effective Communication, and EI)
Workplace Dynamics: Personalities & Generations
Feedback & Resolution
Wildcard
100

How many values are there at Harris CSCD?

What is four

100

How should we refer to the judge in court?

What is Your Honor/Judge

100

Name this generation: Members of this generation are born in 1945 or earlier. The Great Depression and World War II were some major events during this time.

Hint: A significant person born in this generation is Neil Armstrong (the first person to walk the moon).

What is the Silent/Traditionalist generation?

100

What is the first step in the CALM model?

What is Clarify?

100

This department server (drive) is dedicated to supporting the entire Harris CSCD agency.

what is the G drive?

200

What region is the training unit located in?

What is North Region

200

This communication skill requires the listener to fully concentrate, understand, respond, and then remember what is being said.

Hint: Listen to Understand

What is Active Listening

200

This generation is born between 1981 and 1996. They were also the first generation to grow up with home internet connections and witnessed the rise of smartphones.

Hint: The iconic car of this generation is the Toyota Prius.

What is Generation Y (Millenials)?

200

This is a check-in between a staff and a supervisor.

What is a One-on-One meeting?

200

These are areas in a person’s life that contribute to their involvement in crime and, if addressed properly, can reduce their likelihood of reoffending.

What are criminogenic needs

300
What region houses the Domestic Violence caseload?

What is Downtown

300

This communication style involves expressing thoughts and feelings indirectly, often leading to misunderstandings or unmet needs. 

Key characteristics include: Avoidance, submissiveness, body language, agreeability, and non-assertive language.

What is Passive Communication

300

This personality type prefers solitude or smaller groups, is energized by internal thoughts, and may need time to reflect before speaking or acting. What personality type is this?

What is an Introvert?

300

What is the meaning of SBI Model?

Situation, Behavior, and Impact

300

This action should be taken when you’re finished for the day to ensure your workstation is secure.

Hint: This also allows the IT system to apply updates and install new software.

Sign out of your workstation.

400

What rank does Harris CSCD hold as the largest probation office in the U.S.?

What is the 3rd largest CSCD in the US

400

Name the five components of a professional e-mail

What is the subject, greeting, body, closing, and signature

400

This generation values:

•Optimistic and Ambitious

•Strong work ethic/Workaholics

•Loyal

•Values family life and stability

What are Baby Boomers?

400

This type of feedback aims to support the recipient's development and progress. It should be specific, clear, and address behaviors or outcomes that can be changed.

What is Constructive Feedback?

400

This form of supervision involves the court postponing a finding of guilt, requiring the individual to complete a probationary period with specific conditions. If successful, the charges may be dismissed.

What is Deferred Adjudication?

500

Which value emphasizes: 

We are dedicated to create an environment that encourages learning and professional growth.

What is Knowledge

500

This emotional intelligence skill doesn't mean putting emotions on lockdown and hiding your true feelings—it simply means waiting for the right time and place to express them. 

What is Self-Regulation?

500

According to a 2022 EY U.S. Generation survey about corporate culture. More than ____% of employees self-reported that culture impacts their decision to stay with their company.

What is 90%?

500

Which common maladaptive behavior involves dwelling on negative feedback without taking action to address it?

What is Brooding?

500

This crime involves obtaining, using, or disclosing CHRI for money or the promise of money. What is the degree of this crime?

What is a FELONY-2nd DEGREE?

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