Collections Systems
The location where you will clock in and out
What is Workday
The convenience fee for over the phone payment
What is $9?
Define the legal merger date of the Heritage Credit Union Merger
3/01/2022
When a Member fails to provide proof of this, it is added on the loan
What is the CPI or FPI?
The Senior VP of Enterprise Risk Management
Who is LaMont Bonham?
System where you can locate or find a payment tthat was sent w/ a loan coupon
What is LockBox(Check Alt Klik)
Our Mission Statement
What is to help our members achieve their personal financial objectives by anticipating their needs and exceeding their expectations with superior products and services.
The State where we cannot send a letter at 45 days of delinquency
What is LA?
"You get 2 days per year to volunteer with a non-profit that's meaningful to you ."
What is the VTO?
Connexus Vision
Waht is To be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve.
Where to find docu-sign, email templates, and electronic signature forms for ACH
The connection under forms & templates
What is our Current Asset Size?
What is 4.5 Billion?
Name 3 types of consumer loans
What is auto, personal, credit card consolidation and home equity.
When a member is 45 days past due what letter is sent?
What is a RTC?
Who is VP of Accounting
Who is Krystle Gertschen
Current loss ratio
TBD
The credit union formerly known as BECU
What is Bullseye Credit Union?
At what day of delinquency do we request legal for a demand letter to be sent?
What is 90 days?
Our 5 Values
Synergy, Respect, Wellbeing, Integrity, Transparency
Vice President - Compliance & Corporate Counsel
Who is Michael Stueland?
Nautilus, Meridian Link, Docs to be imaged folder located in the Shared Drive
How many employees do we currently have
How many phone calls are needed before a demand letter is sent
What is "4" calls?
TCPA
Telephone consumer protections Act
CEO OF Connexus
Who is Boyd Gustke