Processes
How does an employer report new hires?
Mail a W-4 to: Missouri Dept of Revenue, P O Box 3340, Jefferson City, MO 65105-3340
Fax a W-4 to 573-526-8079
Submit through the website www.missouriemployer.dss.mo.gov
Additionally, if you wish to submit electronically via Secure File Transfer Protocol (SFTP), contact Missouri Employer Reporting Services at 888-663-6751 to request technical assistance with implementing the SFTP to report new hires.
Employees who have been separated for at least 60 consecutive days are considered what?
A rehire.
Who is exempt from the “Personal Responsibility and Work Opportunity Reconciliation Act,” or PRWORA, as part of Welfare Reform law?
No one is exempt from this law.
This system is used to enter new hire records, verify and review before it is sent to the state the following day
VMI Horizon or “HIRES”
Who is involved in New Hire reporting?
New Hire Outreach
State Agencies and Programs.
New Hire Reporting Customer Service
Capitol Projects (A Sheltered Workshop partnered with MAXIMUS)
How quickly does an employer have to report a new hire?
Within 20 days of their hire date.
What are the two options for Multi-state employers?
You may report newly hired employees to the states in which they are working, or alternatively, you may select one state where you have employees working and report all of your new hires.
Do all calls need to be logged into SmartSheet?
All calls but disconnects.
What telephone number is available on the employer reporting website?
888-663-6751
Proactive Compliance and Non-compliance letters are sent out by what agency?
New Hire Outreach
When was the “Personal Responsibility and Work Opportunity Reconciliation Act,” or PRWORA, as part of Welfare Reform enacted?
1996
What would be the reason to refer a caller to the http://dor.mo.gov/business website or to call 573-751-5860?
The Employer is calling to apply for a Missouri Tax ID Number
This program is used for text files that are checked and corrected.
Notepad++
What options are available for the employers to complete on the employer website for employer website?
Reporting new hires
Reporting when employees under wage assignment are no longer employed
Responding to employment verification requests
What is the reason a rejection correction is sent to an employer?
These notices are sent to an employer when information is missing or illegible, indicating to the employer to contact or resubmit the correct or missing information.
What is the process for new hires who were hired over 90 days ago?
They are reported through Quarterly Wage Reporting.
Should the employer use the payroll office address or the employees work site address when reporting?
If the work site address is different from the payroll address you should report both addresses. If you are only able to report one address, use the address where Income Withholding Orders should be sent.
The program CFM/MO is used to do what?
Scan in paper mail to process into HIRES
The mandatory elements employers are required to report from the federal W-4 form can be found where on the website?
Data to Report
What are the notices sent by child support specialists to employers?
Termination reporting and Verification letters.
What is the time frame to reset a password when receiving the request via email?
No later than 2 business days.
What is the penalty for non-compliance?
An employer who intentionally fails to submit information on an employee is guilty of an infraction and will be fined not more than $25. If the failure to report is the result of a conspiracy between the employer and the employee to not supply the required report or to supply a false or incomplete report the fine will be $350 for each failure to report or each false or incomplete report.
What is the email address used to communicate with employers?
mocustomerservice@policy-studies.com
Accurate and timely reporting of new hires is a benefit for agencies because...
It enables the Family Support Division, Child Support Enforcement and other state child support enforcement agencies to locate noncustodial parents sooner and increases child support collections for families;
Reduces the number of verification of employment requests employers receive from the Family Support Division, Child Support Enforcement; and
Prevents fraudulent public assistance and unemployment benefit claims.