International Transcripts
What is the title of the email you send when a student lets you know they will be sending international transcripts?
Process for International Transcript Evaluation
How can you tell (in Careforce) if a student needs to take a TOEFL exam?
On the care profile detail information, “native language is English” box is not checked.
A case that is created when a student says they sent a transcript over a month ago, but it is not showing up on their CARE profile. What type of case do you submit as an EC?
Transcript Research Request
What is the fee amount a student will have to pay when setting up a payment plan?
$55 and if using a credit card, a 2.75% processing fee
Can other test scores be submitted to waive the TOEFL?
No, only the TOEFL is accepted or a degree done here in the US
Are Canadian transcripts considered “international”?
Yes
How are we able to waive a TOEFL score for a BSN or MSN students?
If the student has an associate degree or higher in the US admissions will waive this in the PES
Your student mentions to you that they are using a Third Party Payment to pay for their tuition. Which Admissions case can you submit to request formal paperwork the student can give to their employer for tuition reimbursement documentation?
Provisional Letter of Admittance (PLA)
A student works for a partnering hospital, the student needs to send in what type of paperwork to get the discount approval?
Pay stub to discounts@wgu.edu
Spouses of active duty military, non-US nurses on student visas. Are they accepted into WGU?
Types of students that ARE accepted into program if they meet all program requirements
What is the time frame for international transcripts?
Time frame is 6-12 weeks turn around.
For a student that needs a TOEFL score, but has a Diploma in nursing will admissions, waive the TOEFL requirement?
No, they require ASN or higher to waive the score requirement
A student is at INTV/CLRD and wants to be dropped from the roll after the 15th. What type of case do you submit as their EC?
Admissions Case - (EWB Drop)
A student is using a Third Party Payment from their employer to pay for their tuition. What does the employer need to send in order for us to clear them to start?
Letter of Credit for payment
Students that can’t get their foreign transcript (or can’t verify a nursing degree) or has a disciplinary action on their license will need to complete this process
An Admissions Appeal
What type of international evaluation will a student need to request?
Course by Course if doing RN to BSN or a RN to MSN, otherwise for MSN we just need a degree verification of the BSN
What is the process to get a TOEFL score to WGU for approval?
Have the student send the score just like you do with transcripts, same address, it will be logged and marked off the PES. Has to be an official “score transcript” from ETS
Student says that the transcript they sent is all part of the same school system so there won’t be multiple transcripts as they all are reported on one. What type of case do you submit as an EC?
Transcript Case - (Transcripts are the Same/Not expected)
As an EC, when you have a question about the students FAFSA or financial status. Which department do you contact to obtain this information?
Admissions
If a student is working for the US overseas and is a resident of the US and has an active RN license, but isn’t active duty or married to an active duty person, can they be accepted into the program?
No, students need to be living in the US and working as a RN at the time of enrollment. Students can be reviewed on a case by case basis, via appeal to JJS
What are the two associations that students are required to pick a company from?
NACES: National Association of Credential Evaluation services and AICES: Association of International Credentials Evaluators.
What score must a student pass the TOEFL with for us to accept?
80 or better
You get a HUNT call on Nov. 16th and it is a student begging to start on December 1st. After talking with you Manger and getting late add approval, what type of case do you submit as an EC?
Admissions Case - Late Add
A student is using a third party outside bank loan to pay for their tuition. The student will need will need to complete which Financial Aid document for approval?
Alternative Entrance Loan Counseling
The States that we enroll for outside of the 50 US Continental states
Guam
Saipan
US Virgin Islands
Puerto Rico
Northern Mariana Islands