This is the first email that a customer will receive once they have interacted with the business
What is feedback
100
A deal site that posts 50% discounted deals and splits revenue with merchant once the deal is purchased
What is Groupon or LivingSocial
100
The step that must be taken after every call you make
What is taking an action
100
The number of points need to graduate from the training team
What is 11 SDR points
100
A "Quick Pitch" or 30 second explanation of the services we offer and their benefits.
What is Elevator Pitch
200
The number of outcomes Signpost guarantees over 6 and 12 months
What is 18 and 36
200
A service that charges the merchant once a prospect has clicked on their link displayed as an add.
What is PPC (Google Adwords, Yelp Ads)
200
You use this to remind yourself to call back a prospect when a hard set time was not scheduled.
What is a task
200
The number of transfers expected to be sent to closers each week
What is 8
200
Because we send automated texts and emails
You will be able to generate more reviews online
What this means for you, is you will stand out as the obvious choice
What is a FAB statement
300
Texting "start" to the forwarding number and call the forwarding number and replying yes to the opt in message are the two ways that customers do this
What is opt into SMS marketing
300
A service that attracts customer inquires and provides the merchant with contact information for them to follow up in. Generally used my Home Services.
What is Lead Generation (HomeAdvisor, Angies List, Thumbtack)
300
This action will allow you to claim a lead off the dialer even though you did not speak with anyone.
What is Voicemail, Claim Lead
300
The minimum number of 5 minutes calls you should have each day
What is 5
300
The process of asking questions to understand a merchants goals and pain points and then selling a solution based on that information
What is needs based selling
400
This feature allows you to send different automated marketing messages to different groups on people
What is segmentation
400
Exclusive to health, beauty and wellness industries. The service includes online booking, POS, marketing, mobile, 24/7 support in an automated platform.
What is Mindbody
400
This action will cause a lead to be recycled and called again within 5-7 days by a different rep
What is Forfeit Lead
400
The number of DMs you should contact each day
What is 20
400
The piece of your hook that answers the question "What this means for me"
What is Implication
500
The maximum number of automated emails a client would receive in a month
What is 3
500
This full-service marketing platform combines social media,responding to customer reviews, mobile and email marketing to help local businesses get more customers.
What is Main Street Hub
500
The number of leads you should have in your pipeline at any given time