GENERAL KNOWLEDGE
JAMAICA
FISERV/SUTHERLAND
PRODUCT/KNOWLEDGE
100

This known to be the capital city of Greece:

Athens

100

Who was the first national hero of Jamaica:

Marcus Garvey

100

Name 1 manager for Fiserv Enhance

100

This is the timeframe provided for the dispute process to be completed:

There is no timeframe

200

This is the correct name of the character figured as "Black Widow': 

Natasha Romanoff

200

This is the full name given to Jimmy Cliff at birth:

James Chambers

200

 When did Fiserv start doing business with Sutherland

2016

200

This is the service provided in the event a transaction was declined due to 75A:

Pin Counter Reset

300

This country won the last World Cup in football:

Argentina

300

This is the event the Jamican flag was first flown:

Independence Day Celebration

300

This is the department within the company that is responsible for the associates experiences and opportunities within their training period:

 Onboarding Team

300

If a transaction was declined due to 51 response code, why did they transaction decline? 

Insufficient Funds  

400

Alfred Pennyworth is a fitional character played in which comic/move:

Batman

400

This is the year Hurriane Ivan hit Jamaica:

2005

400

Name the nesting supports:

Yendi Wright and Jodian Dyran Douglas

400

How do we proceed if a cardholder has a fraud transaction to be disputed, however, the transaction is currently pending: 

Transfer/Refer the cardholder to the dispute team

500

This is the person that Abraham was asked to sacrifice on Mount Moriah:

His son

500

Finish this proverb: Yuh shake man han….:

 yuh nuh shake him hawt

500

This is the department that maintains the integrity of the organization and the present employees:

Ethics Committee

500

Name 1 Financial Instition that we handle dispute for.

M
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