Characteristics of Admired Leaders
During his staff meeting Joe admits to making a mistake that others had to help him fix which caused more work for his camp team. He thanked them for their support.
What leadership characteristic is Joe demonstrating?
What is honesty
Use design thinking, support your employees through change, consider your strengths, weaknesses, opportunities and threats.
Which leadership practice does this support?
What is Create Opportunities
Chris is an introvert and has a hard time speaking in groups of people. He gets very nervous and can not finish his thoughts. This is affecting his team in that they are unsure of his vision.
What can Chris do?
What is take a speech class
or
Improve communication through training and practice
Gina has a staff meeting scheduled every Friday. She has a list of things she wants staff to do better. If staff have any questions or concerns, she concludes the meeting and says she will follow up with them later with another meeting. What common mistake is Gina making?
What is holding too many unproductive meetings
Insular Thinking, Resistance to Change and Lack of Shared Values are examples of what?
What is Negative Culture
Ben is meeting with Kid Zone team, during the meeting Ben shares some of the team members aspirations for the future and how they connect to the vision that is being created for Kid Zone
What leadership characteristic is Ben demonstrating?
What is Forward-Looking?
Build trust, be vulnerable, be willing to forgive, broaden participation, talk to as many employees as you can every day, involve employees in decisions.
Which leadership practice does this support?
What is Build Effective Teams and Collaborate
Jacqueline does not conflict, so she has a hard time communicating when something needs to be done differently. What can she do to improve?
What is practice being direct
or
Practice being candid
Annie attends an award banquet that only supervisor level staff attend. Her program wins program of the year and she gets a trophy. She takes the trophy home and about a week later, her staff find out about the win through another supervisor who was at the event. What common mistake is Annie making?
What is taking all of the credit
or
Failing to recognize and reward your employees
Take personal responsibility, own successes and failures equally and hold others to the same.
What is responsibility
Mary is speaking to the group of lifeguards she supervises, during her conversation she is positive and excited about the upcoming summer and plans for future years.
What leadership characteristic is Mary demonstrating?
What is Inspiring
Be the example you want others to be, if you expect a certain kind of change in the workplace, you need to model this change, do what you say you will do.
Which leadership practice does this support?
What is Know and Show Yourself
Frank is naturally a pessimist and his team tends to follow his lead and they are always pointing on the negative. What can Frank do to improve?
What is be optimistic
or
Be Enthusiastic
Martha has been promoted to be the supervisor at the program that she had previously been working at so she has strong friendships with her staff. The program starts to have quality issues and the staff have frequent disagreements without any resolution or leadership from Martha. What common mistake is Martha making?
Having honest and respectful interactions for the betterment of the organization and the individual regardless of discomfort.
What is Honesty
Although Shari has only been the company a little over a year, her background and experience suits the company perfectly. Shari worked hard to get to know the operations, staff and culture.
What leadership characteristic is Shari demonstrating?
What is Competence
Recognize often, catch people doing the right things and recognize them, expect the best to achieve the best, factor in their producing great results, continue to establish high expectations, individualize recognition.
Which leadership practice does this support?
What is Recognizing and Rewarding Others
Grace runs a summer program, it is the last week of the program and it is hot outside. The staff and kids are complaining and are bored. What can Grace do?
What is be energetic
Daniel has had a number of employees complaining to him about how Jenny talks to the children. He has noticed it himself a few times, but always seems to be too busy to talk to her about it. What common mistake is Daniel making?
What is avoiding difficult conversations
or
Ignoring employee problems
Helping others to improve to be their best self.
What is caring
If we don’t believe in the messenger, we will not believe in the message. What law of leadership is this illustating?
What is Golden Law of Leadership
Take the time and build your network, building relationships and a wide network is key to seeking out ideas and future innovations, get to know the dreams of your employees, tell vision stories.
Which leadership practice does this support?
What is Share and Build a Vision?
Gary runs the health and wellness department at an older building that is about to get a facelift. The staff continue to ask Gary what the vision for the new facility is, but he can't articulate it. What can Gary do?
What is develop your visionary skills through education and training
Debra has received a complaint from a member who shared that Austin was 15 minutes late to open the facility that morning. Debra decides to discipline Austin for being late and does issues an employee counseling form. Austin tells her he was not late and that he has been getting attitude from this member because she wants the facility to open earlier due to her work schedule. What common mistake is Debra making?
What is not checking the facts?
Understand and honor the position you and other’s hold and the impact on the organization.
What is Respect.