SCOPE
What products will be available on the new platform on 1/1/26?
Fertility, P3 w/out LBN and Menopause
When are all clients expected to be on the new platform?
The End of 2026
Which internal team will start using Care Connect first?
The PCA team
Who should you go to to get your questions answered about the new Platform?
Ann Nichols at Ann.Nichols@progyny.com
What is a name that file ingests, and technology systems can't handle?
Mae-ellen
When will ALL products be available on the new platform?
By the end of 2026
When will current clients begin to migrate to the new platform?
End of Q1 2026
Which teams are being prioritized first for changes?
Member Experience and Member Services
What type of communication should I expect to help me communicate to my team?
1-pagers, FAQ's, Diagrams and Slide Decks
We don't know yetWhat new clients are migrating? What is the plan for existing clients? What is the long term roadmap of moving other areas to the new platform?
We don't know yet.
What are some products that will not be available on the new platform on 1/1/26?
Pelvic Floor, LBN and Parenting
When will teams know which current clients will migrate?
2-3 Months Prior to the Migration
Which teams will help determine which clients move and when?
Sales, Marketing, Product, Engineering, Member Services, Legal
Which teams will help determine how clients are communicated to about the change?
Sales, Marketing, Product, Legal
What is the project name for our 1/1/26 deliverable; or who is a famous rapper is acceptable as well?
Ludicrous
What is CareConnect?
The new service tool that the PCA team will be utilizing to service members
When will a roadmap be shared of when products will be on the new platform?
By the End of 2025
What is our source of truth for benefit, client, member data as we begin implementing new clients on the new platform?
Salesforce
What are we going to call our existing platform as we launch our new platform? <<please NEVER refer to our current platform as OLD, LEGACY etc...>>>
Progyny Classic
Who coined the internal nickname “Ludicrous,” inspired by the movie Spaceballs?
Cameron
What type of clients are going live on 1/1/26?
New clients only
When will the provider teams request for enhancements be prioritized?
Later in 2026
Crawl, Walk, Run What is our approach to prioritizing 1/1/26 features vs. further enhancements to those features?
Crawl, Walk, Run <<other humorous answers very acceptable...>>
What is Geoff's favorite word?
&%$#!
This leader bleeds maroon and proudly cheers for the Texas A &M Aggies!
Steven